Customer Service
1 day ago
**Mô tả công việc**:
(Mức lương: Thỏa thuận)
- Monitor and track the progress of the jobs by following up with technicians for samples and test results
- Prepare test reports to customer and sales
- Send test reports to sales and customers
- Interface with customer job status, and handle inquiries
- Maintain and upkeep laboratory records and documentation
- Follow the status of the sample from the subcontract
- Follow the LMS program
- Be responsible for activities in the Customer Service Section as authorized or assigned by the Customer Service Manager and Lab Manager
- Report all activities to Report Officer
- Other duties relevant to this level are assigned by Report Officer.
**Chức vụ**: Nhân Viên/Chuyên Viên
**Hình thức làm việc**: Bán thời gian
**Quyền lợi được hưởng**:
- Having chances to get attractive company bonus every month/year
- Company trip once a year + Joining party
- Salary and position is reviewed 1 time a year
- Bonus by individual ability and company’s performance.
- Social insurance, health insurance, unemployment insurance and other benefits
- Dynamic and sociable working environment.
**Yêu cầu bằng cấp (tối thiểu)**: Đại Học
**Yêu cầu công việc**:
- Bachelor’s Degree in Chemistry or its equivalent
- Experience in T.I.C service at least 1 year is an added advantage
- Knowledge of testing and ISO17025 is an added advantage
- English communication with B level or equivalent,
- Result and service-oriented individual who possesses initiative and good communication skills
**Yêu cầu giới tính**: Nam/Nữ
**Ngành nghề**: Chăm Sóc Khách Hàng
Đại Học
Không yêu cầu
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