Support Engineer

1 month ago


Hà Nội, Vietnam Panasonic R&D Center Vietnam Full time

**Responsibilities**:

- Take ownership of customer issues reported and see problems through to resolution
- Research, diagnose, troubleshoot, and identify solutions to resolve customer issues
- Deploy, demonstrate, and educate customers to operate the system
- Regularly communicate with the global customer to manage open items and future action plan

**Requirements**:

- 2-4 years working experience
- Good at English communication
- Understanding Windows/Linux/Docker environment
- Understanding of PostgreSQL/MSSQL or other database systems
- Critical thinking and problem-solving skills - JavaScript/Nodejs/Reactjs/C++
- Experience in SMT production

**Benefits**

Panasonic R&D Center Vietnam is one of the leading R&D Centers with a professional and friendly global working environment. We offer flexible and diversified benefits packages that ensure the best things to the employees.

1. Career Path Development

Clearly defined long-term multi-career roadmap.

Unlimited development & training opportunities (Language Training, Technical

Training, Soft-skill Training, On-job Training, etc.)

Overseas business trips (Japan, China, Singapore, US, EU, etc.)

2. Work-life Balance

Flexible working time that supports work-life balance (Core time: 9:00-16:00; 5 days from Monday - Friday/ week)

Flexible lunchtime.

Additional special holiday

3. Wellness

Well-protected with 24/7 personal accident and medical care insurance.

Well-designed Annual Health Check-up program.

4. Activities

Team-building activities; Birthday Party; Year-end party; Sport Day/ Family Day

Summer Vacation (Trip to famous tourist spots domestic/ overseas )

5. Cash Benefits

Attractive and competitive salary & bonus package depend on abilities, performance and competencies

Diversified allowance scheme

6. Physical Environment

Grade A Office with creative workplace and open space.

Well-equipped facilities/ devices and professional working platforms.

Loại hình công việc: Toàn thời gian


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