Support Engineer
4 days ago
**Responsibilities**:
- Take ownership of customer issues reported and see problems through to resolution
- Research, diagnose, troubleshoot, and identify solutions to resolve customer issues
- Deploy, demonstrate, and educate customers to operate the system
- Regularly communicate with the global customer to manage open items and future action plan
**Requirements**:
- 2-4 years working experience
- Good at English communication
- Understanding Windows/Linux/Docker environment
- Understanding of PostgreSQL/MSSQL or other database systems
- Critical thinking and problem-solving skills - JavaScript/Nodejs/Reactjs/C++
- Experience in SMT production
**Benefits**
Panasonic R&D Center Vietnam is one of the leading R&D Centers with a professional and friendly global working environment. We offer flexible and diversified benefits packages that ensure the best things to the employees.
1. Career Path Development
Clearly defined long-term multi-career roadmap.
Unlimited development & training opportunities (Language Training, Technical
Training, Soft-skill Training, On-job Training, etc.)
Overseas business trips (Japan, China, Singapore, US, EU, etc.)
2. Work-life Balance
Flexible working time that supports work-life balance (Core time: 9:00-16:00; 5 days from Monday - Friday/ week)
Flexible lunchtime.
Additional special holiday
3. Wellness
Well-protected with 24/7 personal accident and medical care insurance.
Well-designed Annual Health Check-up program.
4. Activities
Team-building activities; Birthday Party; Year-end party; Sport Day/ Family Day
Summer Vacation (Trip to famous tourist spots domestic/ overseas )
5. Cash Benefits
Attractive and competitive salary & bonus package depend on abilities, performance and competencies
Diversified allowance scheme
6. Physical Environment
Grade A Office with creative workplace and open space.
Well-equipped facilities/ devices and professional working platforms.
Loại hình công việc: Toàn thời gian
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