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SAP Solution Director

4 months ago

Hanoi, Vietnam FPT Software Ha Noi Full time

**Work Location: Hanoi, Da Nang, Ho Chi Minh City**
- FPT Software is seeking **SAP Solutions Director** with proven high-level expertise in driving Software Development regarding to SAP, to join our CoEs (Center of Excellence).

**Responsibilities/ Daily tasks you will take care**:

- Provide pre-sales and post-sales technical information and support to customers interested in and or planning to deploy FPT’s services
- Offer technical, consultative, pre-sales support to Sales team including analyzing customer design requirements, in offering feasibility scope assessments to customer requests, and other activities as required
- Manage customer’s technical requirements - through support & engineering departments - from development phase to commercial release
- Manage the RFI/RFQ process to seek all necessary technical information internally on time and present the result to the customer in conjunction with the Key Account Manager and Offshore Development/ Solution Team (in Vietnam)
- Maintain on-going customer (technical staff) relations with active customers to encourage new development projects and appropriate updates/upgrades
- Support pre-sales software work for demos, benchmarking, high-level customer architecture design assistance and initial environment set-up
- Deliver technical presentations to customers, and represent FPT at regional trade shows and speaking engagements or in concert with our large customers
- Act as a liaison between customers and FPT’s engineering & professional service departments
- Develop, and maintain a technical knowledge base of competitive intelligence where applicable, and may create sales tools to help present our proposal and capability
- Provide input to Marketing (incl. Product Marketing) and Sales on technical requirements to better ensure customer satisfaction
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (E.g quarterly sales results and annual forecasts)
- Prepare reports on account status
- Assist with challenging client requests or issue escalations as needed
- Help Delivery teams (Onsite in Malaysia/Korea/Singapore/EU and Offshore in Vietnam) in knowledge transition

**Job Qualification**

**Requirements/ Desired skills and experience**
- University or college education with a degree or diploma in Computer Science, or an equivalent program
- At least 7+ years with full lifecycles executed in SAP
- Proven work experience as Consultant, Technical Sale, Account Manager, Key Account Manager or relevant role
- 7+ years with Expert skills in Materials, Customers, and Vendors (SAP HANA, SAP MM, PP, SD) modules for business process design and data conversion, management and governance
- Advanced experience of the SAP S/4HANA Business Data Model with business process understanding, process-to-technology mapping capabilities, and full grasp of integration issues
- Strong communication skills in English including verbal, written, presentation and interpersonal (any additional language would be ideal)
- Must be comfortable working in all technical sales media, including delivering presentations to customers from Project Development to executive and C-level
- High degree of motivation, commitment, flexibility and self-responsibility
- Passionate with technologies and Digital Transformation
- Excellent listening, negotiation and presentation abilities
- Strong knowledge and execution of continuous delivery and development practices (ASPICE, Agile, Scrum,..)
- Client-focused with the ability to influence others to achieve results
- Frequent travel may be required

**Benefit**
- Work permit, relocation and accommodation assistance
- Excellent compensations and benefits
- Good work-life balance with flexible work arrangements
- Annual health check and “FPT care” health insurance
- Other allowances: customer allowance, working on-site allowance, etc.
- International, dynamic, friendly and supportive working environment, with modern offices: football ground, swimming pool, gym & yoga center, restaurant, etc.
- Work in large multinational projects, access global working opportunities at our 59 offices in 27 countries
- Clear career path, many opportunities to hold key roles
- Work and travel in Vietnam - a country of peace, safety, low cost of living, beautiful nature, diverse food and unique culture

**Contact**
**- Contact Person**: Ms. Nguyen Thi Phuong Dung (DungNTP6)

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**Offered Salary**

Negotiable