Customs and Operation Manager

Overview: We’re in search of an Operations Manager to hold a strategic role in our company, overseeing the distribution of resources throughout Tek Experts. This role is accountable for monitoring and achieving all performance targets and ensuring we strategically meet all SLAs agreed upon with our clients in a global way. You will coach and develop team...

16 Aug 2023Manager, Customer Relationship Management - SME :Category: Business Banking DivisionJob Type: Facility: Business BankingJob Purpose: The job holder organize and manage SME line assigned at BBC to achieve business targets, service quality,... according to the assigned targets.Key Accountabilities (1):Customer Insight Organize and guide members to...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - **Onboarding and Implementation: (25%)**- - Assist in the onboarding of new B2B clients with guidance from senior team members. - Ensure accurate setup of client accounts and provide initial support during implementation. - **Customer Engagement: (25%)**- - Respond to client inquiries and concerns,...

Job LocationHanoi Job typePermanent Salary38,000,000-50,000,000 (VND) Theo lĩnh vựcCustomer Service Experience7-10 Năm IndustryHospitality **Job summary**: **Responsibilities**: - Develop and implement operational policies, procedures, and standards to ensure compliance with local regulations and global service standards. - Optimize operational...

What We Can Offer: International working environment Healthcare plan Manage and oversee the daytoday operations of the lending business, including onboarding (data entry, customer forms, and systems), customer support, disbursement and repayments, and document management. Collaborate with various stakeholders to create operational processes and systems....

Mô tả công việc:(Mức lương: Thỏa thuận) 1.Operation for co-location, hosting and connectivity: Operating and monitoring 24x7x365 colocation service with VAS (value added services) and managed services. Operating and monitoring company network equipment, various servers like web & mail servers, antispam, load balancers, storage servers.Providing...

Lead the Customer service team for Sea freight Key Account Liaise with customers on the standard operating procedures Prepare and manage customer key operation performance reports Promptly handle customers / team escalations To implement corrective actions and preventive measures for immediate service recovery To coordinate with Ocean carriers for bookings...

**What We Can Offer**: - International working environment - Healthcare plan - Manage and oversee the day-to-day operations of the lending business, including onboarding (data entry, customer forms, and systems), customer support, disbursement and repayments, and document management. - Collaborate with various stakeholders to create operational processes...

What We Can Offer: Healthcare BonusKey Responsibilities: Manage import/export processes, including documentation, customs clearance, and transportation logistics. Ensure compliance with quality control standards and regulations for incoming and outgoing goods. Oversee inventory management, including stock levels, storage, and distribution. Develop and...

Responsibilities:Job Description: Drive Customer Support Performance: Empower the team to meet expected goals and support KPIs. Maintain robust reporting and CS dashboards. Redesign, and integrate support tools such as Zendesk, Intercom if needed. Expose a subset of metrics to the executive team as needed. Achieve efficiency gains over time with continuous...

**What You Will Do** **We are looking for a strategic and results-driven Marketing/ Operations Manager to lead our personalized dropship product brand. This role combines strategic growth initiatives with operational excellence to drive business success and scalability.** - Develop and execute growth strategies to expand market presence and increase...

**Mô tả công việc**: (Mức lương: Thỏa thuận) Mandala muốn khắc họa lại hành trình đi tìm kiếm hạnh phúc của mỗi người và lan tỏa tới cộng đồng sứ mệnh phụng sự khách hàng, phụng sự nhân viên và phụng sự xã hội của chúng tôi. Với chuỗi khách sạn cao cấp trải dài trên...

Mô tả công việc: Manage import/export processes, including documentation, customs clearance, and transportation logistics. Ensure compliance with quality control standards and regulations for incoming and outgoing goods. Oversee inventory management, including stock levels, storage, and distribution. Develop and implement costeffective strategies to...

14 May 2024**Senior Officer, Customer Relationship Management - SME (40000899)**: - Category: Retail Banking Group- Job Type: - Facility: Retail Banking**Job Purpose**: - The job holder responsible for construction, development and management with customers. Responsible for consulting and sales, after-sales care / follow-up, risk management, debt...

4 Aug 2023**Senior Officer, Customer Relationship Management - SME (40000899)**: - Category: Business Banking Division- Job Type: - Facility: Business Banking**Job Purpose**: - The job holder responsible for construction, development and management with customers. Responsible for consulting and sales, after-sales care / follow-up, risk management, debt...

Mô tả công việc **1. Build the plans and strategies of CS, Pricing and new product** - Develop and implement short-term and long-term strategies and plans for CS & Pricing department to improve service quality. - Build up & develop new product that align with the company's strategy - Show strong sense of ownership to drive business beyond its...

Department Operations- LevelExperienced (Team Lead)- LocationVietnam - HanoiThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause...

THE ROLE:At Pixelz, we believe all our customers deserve the best possible customer experience at every touchpoint, and the Customer Support Manager will be one of the company's key roles in taking ownership of this strategy. We are looking for the right person to lead our dynamic Customer Support team based in Hanoi, Vietnam that is passionate about...

What We Can Offer: BonusDrive Customer Support Performance. Empower the team to meet expected goals and support KPIs. Maintain robust reporting and CS dashboards. Redesign, and integrate support tools such as Zendesk, Intercom if needed. Expose a subset of metrics to the executive team as needed. Achieve efficiency gains over time with continuous workflow...

**Job desciption**: - Manage and communicate with supplier to operate warehouse include daily operation, follow KPI and Quality. - Supervise staffs and supplier to verify outbound/inbound activities to make sure SOP and qualified products include: Counted, Picked, packed, handed over, inventory and transportation. - Making plan for Labor requirement in...