Senior Sales Executive

3 weeks ago

Hanoi, Vietnam SMARTOSC Full time

**1. Business Development**
- Develop market development plan
- Develop and execute sales programs to general leads and acquire new clients
- Ensure relationships are maintained, managed, developed across all existing and potential customers.
- Ongoing relationship management of accounts ensuring increased sales, analysis of sales activity and trading optimization is achieved.
- Achieve quarterly and yearly Company sales margins and goals.
- Develop proposals, negotiates terms and conditions, and implement contractual agreements with accountability for delivering strong financial results.
- In conjunction with relevant Functional Heads, complete and submit tenders for Large accounts.
- Develop a deep understanding of customer needs and their specialty area of practice.
- Ensure regular, timely and constructive communication with all internal stakeholders via various channels.

**2. Service Delivery**
- Establish effective communication strategies with the business functions to aid the retention of customers.
- Provide an interface between customer and the business functions, serving as the central contact for customer queries, and liaison between Functional teams and customers to ensure a high level of customer service maintained at all times.
- Establish and maintain customer service solutions for Business Development customers.

**3. Reporting**

Produce accurate and timely reporting that focus on all relevant aspects of assigned Business Development:

- Sales analysis and termination reporting
- Monthly and business development reports
- Customer profile and activity report
- Monthly/Quarterly Reporting to Customers, as per agreed service levels and/or Key Performance Indicators
- Monthly Debt Status Report

**Requirements**:

- Demonstrated solution sales and/or technical presales experience (at least 5 years experience in the same role or level)
- Industry based experience in computing (server, virtualization, container), storage, network and/or cloud-based technologies are strongly desired (prefer >= 3 years experience in the same role or level)
- Industry-based experience with cloud services and IT management are a plus
- Experienced in B2B sales with Banking, Fintech Solutions is a big advantage
- Experience working with IT, project or business management frameworks
- Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter and be able to learn new technologies quickly
- Ability to proactively and effectively communication and collaboration with stakeholders in various level
- Ability for facilitate, driving decisions collaboratively, resolving conflicts and ensuring follow through with exceptional verbal and written communication
- Ability to adapt to changes in roles and responsibilities
- Good time management skills is required
- Good verbal and written communication skills; must be able to present to groups
- Industry relevant professional certifications in IT Management, Project Management or Business Management are desirable and a plus
- IT Bachelor or IT Engineer degree in Computer Science, Computer Engineering or equivalent

**Benefits**:

- Salary review twice a year
- Flexible working hour
- Premium health care up to $3,000/year
- Working in One of the largest Ecommerce Agencies in South East Asia - Professional English environment
- Free English, Japanese and professional training packages
- Firm’s Certified Qualifications Sponsorship for career development
- Annual company trip inside or outside Vietnam
- Other fun activities: happy hour, quarterly team building, football club, yoga club, swimming club, charity activities, etc.
- Free entertainment parties: Birthday party, Anniversary party, Sum-up Party, Year-End Party, etc.

**_Note:_**_ By submitting your resume for this position, you acknowledge that you consent to sharing your personal data with the company for storage and utilization purposes in accordance with legal regulations for recruitment_

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