Business Development Associate

3 weeks ago

Hanoi, Vietnam Ngân hàng HSBC Việt Nam Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)

We are currently seeking a high calibre professional to join our team as an Business Development Associate

In this role, you will:
Provide critical support to the sales team to achieve sales excellence
- Manage the reporting elements and generate trends/ analysis/ key statistics/ reports/ data to help improve overall efficiency, productivity and effectiveness.

Provide excellent customer services
- Provide support to the WPB business by actively and reactively assisting customers for account enquiries and ongoing account maintenance.
- Provide assistance to the Sales team on SNAG (ie : investigation) items and support sale team in the fulfillment of the sales / customer needs.
- Act as Customer interface with Service Delivery - Ensure that customers’ needs are met by ensuring that facilities are executed efficiently and accurately.

Operational Excellence
- Assist line managers to highlight process deficiencies and recommendations.
- Contribute by active participation to identify wok improvement to automate, centralize, migrate to ensure high efficiency in servicing customers. Eliminate non value added work without increasing risk to bank.
- Maintain HSBC control standards and follow Group Compliance Policy to minimize operational risk by:
Remaining compliant with and ensures awareness of Audit and Group requirements and other internal guidelines.
- Ensuring strict compliance with government banking regulations.
- Timely implementing internal and external audit points together with any issues raised by external regulators.
- Stay vigilant and identify operational risks based on people, process, systems and external arising from fraud, unauthorized activities, error, omission, inefficiency, system failure and external events.
- Report to line manager for assessing the impact and likelihood of risk materializing and vulnerability.

**Chức vụ**: Nhân Viên/Chuyên Viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:
13rd Salary Payment
Insurance
Incentive bonus

**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề

**Yêu cầu công việc**:
To be successful in the role, you should meet the following requirements:

- Min diploma holder with 1 year work experience in relevant field / College Diploma.
- Independent worker with the ability to multi task, work under pressure and meet tight deadlines. Good time management.
- Excellent customer service orientation. Good communication skill.
- Strong capacity to handle detail and workflow processes efficiently and effectively.
- Strong competency in Microsoft Office (Word and Excel)-For incumbent focusing on MI, very strong Excel/access skills is required.
- Fluent in Vietnamese. Having bilingual capability (English/Mandarin) will have an added advantage.

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Chăm Sóc Khách Hàng,Kinh Doanh/Bán Hàng,Tư Vấn Bán Hàng

Trung cấp - Nghề
Không yêu cầu

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