Guest Experience Expert

1 month ago


Hà Nội, Vietnam Marriott International, Inc Full time

**Additional Information**
**Job Number**24195624
**Job Category**Rooms & Guest Services Operations
**Location**Sheraton Can Tho, No. 209, 30/4 Street, Can Tho, Ha Noi, Viet Nam, 900000
**Schedule**Part Time
**Located Remotely?**N
**Position Type** Non-Management

***

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.



  • Hà Nội, Vietnam Marriott International, Inc Full time

    **Additional Information** **Job Number**24185945 **Job Category**Rooms & Guest Services Operations **Location**JW Marriott Hotel Hanoi, No 8 Do Duc Duc Road, Hanoi, Ha Noi, Viet Nam **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want...


  • Hà Nội, Vietnam Movenpick Living West Hanoi Full time

    **Hạn nộp**: 15/12/2024 Mức lương: Thỏa thuận Nộp hồ sơ ứng tuyển THÔNG TIN CƠ BẢN Số lượng 1 Nơi làm việc Quận Cầu Giấy - Hà Nội Giờ làm việc Giờ hành chính Loại hình Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub Ngành nghề Tiền sảnh Vị trí N/A Cập nhật 19/11/2024...


  • Hà Nội, Vietnam Dolce by Wyndham Hanoi Golden Lake Full time

    **Hạn nộp**: 26/10/2024 Mức lương: Thỏa thuận Nộp hồ sơ ứng tuyển THÔNG TIN CƠ BẢN Số lượng 1 Nơi làm việc Quận Ba Đình - Hà Nội Giờ làm việc Làm theo ca Loại hình Khách sạn/ Khu căn hộ Ngành nghề Tiền sảnh Vị trí Trưởng ca/ Giám sát Cập nhật 28/08/2024 15:40 MÔ TẢ CÔNG...


  • Hà Nội, Vietnam Melia Hanoi Hotel Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Welcomes customer, receive comments from customer; answer all customers’ questions concerning our service and further information. - Responds to guest needs and resolves related problems. - Reacts to situations to ensure guests receive prompt attention and personal recognition throughout the...


  • Hà Nội, Vietnam Marriott International, Inc Full time

    **Job Number** 24152857 **Job Category** Housekeeping & Laundry **Location** Sheraton Hanoi Hotel, K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Ha Noi, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead,...


  • Hà Nội, Vietnam Marriott International, Inc Full time

    **Job Number** 24152879 **Job Category** Golf, Fitness, & Entertainment **Location** The Ritz-Carlton Residences Hanoi, 22 Pho Hang Bai, Hang Bai, Hoan Kiem, Hanoi, Viet Nam, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Serve as a key resource for all recreation activities...


  • Hà Nội, Vietnam Marriott International, Inc Full time

    **Job Number** 24179456 **Job Category** Housekeeping & Laundry **Location** Sheraton Can Tho, No. 209, 30/4 Street, Can Tho, Ha Noi, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to...


  • Hà Nội, Vietnam Marriott International, Inc Full time

    **Additional Information** **Job Number**24185260 **Job Category**Housekeeping & Laundry **Location**Sheraton Can Tho, No. 209, 30/4 Street, Can Tho, Ha Noi, Viet Nam, 900000 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to...


  • Hà Nội, Vietnam Marriott International, Inc Full time

    **Additional Information** **Job Number**24187603 **Job Category**Food and Beverage & Culinary **Location**Sheraton Can Tho, No. 209, 30/4 Street, Can Tho, Ha Noi, Viet Nam, 900000 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management ** - F&B and Event Service Expert** Our jobs aren’t just about putting food on the table or...

  • Kitchen Support Expert

    2 months ago


    Hà Nội, Vietnam Marriott International, Inc Full time

    **Additional Information** **Job Number**24189884 **Job Category**Food and Beverage & Culinary **Location**Sheraton Hanoi Hotel, K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Ha Noi, Viet Nam **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Kitchen Support Experts play an important role in support of several hotel functions. These...

  • Guest Service Coach

    3 months ago


    Hà Nội, Vietnam Pizza 4P’s Full time

    (**Working place: Ho Chi Minh or Ha Noi)_ **THE SITUATION** We’re so excited that you’re considering becoming a Partner with Pizza 4P’s! Our Vision is to Make The World Smile for Peace and we do that by Delivering Wow and Sharing Happiness. We know that to accomplish this Vision and Mission it all starts with you. So if this sings to your heart then...

  • Guest Service Manager

    1 month ago


    Hà Nội, Vietnam Khách sạn Hà Nội Daewoo Full time

    **Hạn nộp**: 30/11/2024 Mức lương: Thỏa thuận Nộp hồ sơ ứng tuyển THÔNG TIN CƠ BẢN Số lượng 1 Nơi làm việc Quận Ba Đình - Hà Nội Giờ làm việc Làm theo ca Loại hình Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Ngành nghề Tiền sảnh Vị trí Trưởng ca/ Giám sát Cập nhật 07/11/2024 16:29 MÔ...


  • Hà Nội, Vietnam Pizza 4P’s Full time

    (**Working place: Ho Chi Minh or Ha Noi)_ **ABOUT 4P'S** We’re so excited that you’re considering becoming a Partner with Pizza 4P’s! Our Vision is to Make The World Smile for Peace and we do that by Delivering Wow and Sharing Happiness. We know that to accomplish this Vision and Mission it all starts with you. So if this sings to your heart then...


  • Hà Nội, Vietnam Hilton Full time

    Cluster Director of Guest Operations - Tru by Hilton Hanoi Station With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In...

  • Guest Service Agent

    2 months ago


    Hà Nội, Vietnam Marriott International, Inc Full time

    **Additional Information** **Job Number**24191056 **Job Category**Rooms & Guest Services Operations **Location**Sheraton Hai Phong, Vinhomes Imperia Metropolitan Area, Hai Phong, Ha Noi, Viet Nam, 180000 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room...

  • Bellman

    4 months ago


    Hà Nội, Vietnam Marriott International, Inc Full time

    **Job Number** 24156703 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Phu Quoc Long Beach Resort, Bai Dai Area Ganh Dau Commune, Phu Quoc, Ha Noi, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in...

  • Bellman

    2 months ago


    Hà Nội, Vietnam Marriott International, Inc Full time

    **Additional Information** **Job Number**24171448 **Job Category**Rooms & Guest Services Operations **Location**Sheraton Phu Quoc Long Beach Resort, Bai Dai Area Ganh Dau Commune, Phu Quoc, Ha Noi, Viet Nam, 920000 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in...

  • Guest Service Agent

    4 months ago


    Hà Nội, Vietnam Movenpick Living West Hanoi Full time

    **Hạn nộp**: 15/09/2024 Mức lương: Thỏa thuận Nộp hồ sơ ứng tuyển THÔNG TIN CƠ BẢN Số lượng 2 Nơi làm việc Quận Cầu Giấy - Hà Nội Giờ làm việc Làm theo ca Loại hình Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub Ngành nghề Tiền sảnh Vị trí Nhân viên Cập...

  • Housekeeping Attendant

    2 months ago


    Hà Nội, Vietnam Marriott International, Inc Full time

    **Additional Information** **Job Number**24186798 **Job Category**Housekeeping & Laundry **Location**Sheraton Phu Quoc Long Beach Resort, Bai Dai Area Ganh Dau Commune, Phu Quoc, Ha Noi, Viet Nam, 920000 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a clean room and a freshly...

  • Housekeeping Attendant

    2 months ago


    Hà Nội, Vietnam Marriott International, Inc Full time

    **Job Number** 24162361 **Job Category** Housekeeping & Laundry **Location** Sheraton Phu Quoc Long Beach Resort, Bai Dai Area Ganh Dau Commune, Phu Quoc, Ha Noi, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a clean room and a freshly...