Full-time Email Cs Agent
3 weeks ago
**The Challenge**
We need additional hands in deck to provide timely and quality response to our customers' inquiries regarding their orders in our stores.
- Answer customer inquiries promptly and professionally by providing accurate information, addressing complaints, and offering solutions within the company policy.
- Collaborate with the internal team to resolve customers' inquiries and complaints.
**Important Numbers for this Role**
- Maintain at least 3.0 Customer Satisfaction Score
- Work for a minimum of 40hrs per week with adherence to assigned schedule
- Please take note this may change from time to time._
**Your Team When You Join Us**
You will be reporting to one of our two Customer Service Team Leaders who are both based in the Philippines and working alongside team members of Customer Service Team mostly from the Philippines too.
The Customer Service Team is responsible for providing timely and quality resolution to our customer's inquiries and complaints.
**We would love to hear from you if**
- You have at least 2 months experience in the e-commerce industry, specifically in the dropshipping business model
- You have worked in the similar role before
- You have previous experience in **Shopify** and **Gorgias or Zendesk**
Pay: 300₫ - 400₫ per hour
Expected hours: 40 per week
**Experience**:
- Marketing automation: 1 year (preferred)
-
Service Center Agent
2 weeks ago
Hà Nội, Vietnam Khách Sạn Dusit Le Palais Tu Hoa Hanoi Full time**Hạn nộp**: 31/01/2025 Mức lương: Thỏa thuận Nộp hồ sơ ứng tuyển THÔNG TIN CƠ BẢN Số lượng 2 Nơi làm việc Quận Tây Hồ - Hà Nội Giờ làm việc Khác Loại hình Khách sạn/ Khu căn hộ Ngành nghề Tiền sảnh Vị trí Nhân viên Cập nhật 27/12/2024 11:44 MÔ TẢ CÔNG VIỆC The Service Center...
-
[an412 - Hanoi] Operation Manager
3 weeks ago
Hà Nội, Vietnam Gata Global Full time**About Company** Providing logistics solutions with global standards & accompanying customers to build sustainable value chains. We will constantly innovate to provide comprehensive, reliable and efficient services. We are committed to building sustainable relationships with customers, staff and partners based on trust, respect and...
-
Nhân Viên Đặt Phòng/ Reservation Agent
7 days ago
Hà Nội, Vietnam HÔTEL du PARC HANOÏ Full timeNhân viên đặt phòng/ Reservation Agent **Hạn nộp**: 31/03/2025 Mức lương: 8 - 12 triệu Nộp hồ sơ ứng tuyển THÔNG TIN CƠ BẢN Số lượng 2 Nơi làm việc Quận Hai Bà Trưng - Hà Nội Giờ làm việc Giờ hành chính Loại hình Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub Ngành...
-
Customer Support Agent
7 days ago
Hà Nội, Vietnam Multiverse Full timeAs a Customer Support Agent, you'll be responsible for providing top-notch support to players through various communication channels. Your role involves managing and resolving customer issues efficiently while maintaining high levels of customer satisfaction. **These are your responsibilities**: - Manage player expectations by providing timely updates and...
-
Cs:go\counter-strike Influencer Marketing
3 weeks ago
Hà Nội, Vietnam Brazy Full timeWe’re hunting for a fearless **Junior Influencer Manager (CS: GO Influencer Marketing Specialist (Vietnamese) **to join our squad. As our Influencer Manager, you’ll be the driving force behind identifying, cultivating, and managing top-tier Counter-Strike: Global Offensive influencers. **CS2 Case opening project focused on the Asian market.** You’ll...
-
Air Import Agent
3 weeks ago
Hà Nội, Vietnam Expeditors Full time**Company Description** We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism,...
-
Chuyên Viên ChỨng TỪ XuẤt NhẬp KhẨu
17 hours ago
Hà Nội, Vietnam Stavian Group Full time**Stavian Group** is committed to achieving sustainable development, contributing to national and global community development, and demonstrating social and environmental responsibilities. Our products and services such as Chemical & Petrochemicals, Paper, High-Tech Materials, Recycling & Circular Economy, Logistics, Industrial Park Development, Venture...
-
Reservation Agent
5 days ago
Hà Nội, Vietnam Marriott International, Inc Full time**Additional Information** **Job Number**25022246 **Job Category**Reservations **Location**Sheraton Can Tho, No. 209, 30/4 Street, Can Tho, Ha Noi, Viet Nam, 900000 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...
-
Customer Support Agents
5 days ago
Hà Nội, Vietnam Công Ty SGS Việt Nam Trách Nhiệm Hữu Hạn Full time**Mô tả công việc**: (Mức lương: 4 - 5 triệu VNĐ) Description The position demands an excellent standard of customer service, good English writing skills, and a high level of customer satisfaction. Expectations - Identify and assess customer's needs to achieve satisfaction; - Provide accurate, valid and complete information by using the...
-
Part-time Remote Marketing
4 weeks ago
Hà Nội, Vietnam Romy Consulting Full time**Description**: Are you a proactive and adaptable professional with a passion for supporting business growth through marketing and administrative tasks? Join a motivated solo real estate agent working to revitalize their business in 2024. This part-time role (20 hours per week) is ideal for someone who enjoys variety, takes initiative, and thrives in a...
-
Reservation Agent
4 days ago
Hà Nội, Vietnam Khách sạn Hà Nội Daewoo Full time**Hạn nộp**: 30/11/2024 Mức lương: Thỏa thuận Nộp hồ sơ ứng tuyển THÔNG TIN CƠ BẢN Số lượng 1 Nơi làm việc Quận Ba Đình - Hà Nội Giờ làm việc Giờ hành chính Loại hình Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Hàng không/ Sân bay Ngành nghề Tiền sảnh Vị trí Nhân viên Cập...
-
Assistant Manager, Client Services Gts
3 weeks ago
Hà Nội, Vietnam HSBC Full timeJob Advert DetailsSome careers open more doors than others.If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.HSBC...
-
Pruventure Training Manager
3 days ago
Hà Nội, Vietnam Prudential plc Full timePRUVenture Training Manager Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the...
-
Guest Service Agent
3 weeks ago
Hà Nội, Vietnam Movenpick Living West Hanoi Full time**Hạn nộp**: 15/09/2024 Mức lương: Thỏa thuận Nộp hồ sơ ứng tuyển THÔNG TIN CƠ BẢN Số lượng 2 Nơi làm việc Quận Cầu Giấy - Hà Nội Giờ làm việc Làm theo ca Loại hình Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub Ngành nghề Tiền sảnh Vị trí Nhân viên Cập...
-
Digital Design Engineer
5 days ago
Hà Nội, Vietnam Qorvo Full time**Digital Design Engineer**: - Experience Level: Individual Contributor- Job Type: Full-Time- Location: Vietnam - Hanoi, VN- Requisition ID: 7999**ABOUT** THE POSITION**: Digital Design Engineer works closely with analog design engineers to define the digital core of the PMUs, High power DC-DC and the SoC. The Digital Design Engineer will do full-flow...
-
Nhân Viên Chứng Từ Air Freight
1 day ago
Hà Nội, Vietnam CHI NHÁNH HÀ NỘI-CÔNG TY TNHH ASIA SHIPPING INTERNATIONAL TRANSPORT (VIỆT NAM) Full time**Mô tả công việc**: (Mức lương: 8 - 10 triệu VNĐ) - receive RO (route order from agent) - check information with shipper to arrange booking based on instruction of Agent (RO). - place booking request with airlines. - ask approval from agent for booking confirmation to release it to shipper. - release booking to shipper if agent approved. - make...
-
Pruventure Sales Training Manager
3 days ago
Hà Nội, Vietnam Prudential plc Full timePRUVenture Sales Training Manager Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact...
-
Software Quality Agent
7 days ago
Hà Nội, Vietnam Bitfinex Full timeWe're on a mission to create the most innovative and industry-leading Cryptocurrency exchange. We’re looking for a **Software Quality Agent** to join our team and assist in maintaining the quality of our various software products. Our team is **globally distributed and fully remote**, so **excellent English communication skills are critical.** **The...
-
Front Desk Agent
4 weeks ago
Hà Nội, Vietnam Marriott International, Inc Full time**Additional Information** **Job Number**24214399 **Job Category**Rooms & Guest Services Operations **Location**Sheraton Hanoi West, 36 Le Duc Tho Street, Hanoi, Viet Nam, Viet Nam, 10000 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins by confirming reservations, assigning room, and issuing and...
-
Front Desk Agent
17 hours ago
Hà Nội, Vietnam Marriott International, Inc Full time**Additional Information** **Job Number**24214399 **Job Category**Rooms & Guest Services Operations **Location**Sheraton Hanoi West, 36 Le Duc Tho Street, Hanoi, Viet Nam, Viet Nam, 10000 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins by confirming reservations, assigning room, and issuing and...