Site Reliability Engineer

6 months ago


Ho Chi Minh City, Vietnam Pizza Hut Digital & Technology Full time

Pizza Hut Digital & Technology

***
- Waseco Building - 10 Pho Quang Street, Ward 02, Tan Binh, Ho Chi Minh- Hybrid- Posted 5 hours ago- Skills:

- English

AWS

**Top 3 reasons to join us**:

- Flexible Friday afternoon
- 18 Annual Leave + 5 Recharge Days/ Year
- Hybrid working model

**Job description**:
**RESPONSIBILITIES**
- Adhere to key metrics and SLAs for support and operations and determine the severity of issues
- Participate in on-call rotations to respond to incidents and ensure service uptime
- Continuously improve processes and practices to enhance reliability and efficiency
- Develop and maintain tools for deployment, monitoring, and automation of operational tasks
- Join SOC (support operation center)/SRE team and work independently in your shift to triage issues, and escalate where appropriate
- Manage communication among the markets, stakeholders, and the engineering team when incident happens
- Design and implement monitoring and alerting solutions to identify and respond to issues proactively
- Work directly with many markets over the world

**Your skills and experience**:

- B.S. in Computer Science, Engineering, or related field.
- Fluent in written and spoken English
- 3+ years of experience in software development, systems administration, or a related role
- Experience with cloud computing platforms, such as AWS, Azure, etc.
- Excellent problem-solving and troubleshooting skills
- Strong communication and collaboration skills
- Ability to work effectively in a fast-paced, dynamic environment
- Proficiency in one or more programming languages, such as Python, Go, or Java
- Willingness to work unsociable hours, for example nighttime (4-6-8h: 10PM-4AM, 4AM-9AM, 9AM-4PM, 4PM-10PM). Your working hours is still 40 per week

**NICE TO HAVE**
- Experience with e-Commerce
- Experience working in an international company
- Experience with monitoring and alerting system

**Why you'll love working here**:
**Attractive Benefits**:

- 100% salary during probation period
- Annual Leave: 18 days/ year
- Five “Recharge Days” - Extra days, in addition to company holidays.
- Flexible Friday afternoon
- Full salary insurance
- 13th-month bonus
- Gift + 1 day off for birthday
- Company Trip once a year
- Advanced health insurance (Generali)
- Regular engagement activities: sport clubs, monthly company lunches, internal event
- Support Macbook and Monitor

**Pizza Hut Digital & Technology**:
Pizza Hut Digital & Technology
- Company type
- IT Product
- Company size
- 51-150 employees
- Country
- United Kingdom- Working days
- Monday - Friday
- Overtime policy
- No OT



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