Site Reliability Engineer

7 months ago

Ho Chi Minh City, Vietnam Sharesource Full time

Are you captivated by the world of online gaming and its intricate technology? This is your invitation to become a Site Reliability Engineer within our client’s System Services team. Our client is a team of experts, deploy cutting-edge solutions, and master the art of troubleshooting to ensure flawless operations. If you're fueled by innovation, thrive on curiosity, and are ready to chart your course for growth, seize this opportunity to influence the future of online gaming tech. Your journey to level up your career starts right here

**About the role**:
As a Site Reliability Engineer within the System Services department, you will play a crucial role in supporting our client's cutting-edge software. Collaborating with a team of skilled and supportive engineers, you will be responsible for deploying, maintaining, and automating the IT Infrastructure estate. Your expertise will ensure high availability of systems through effective troubleshooting and root cause analysis of incidents.

**Your responsibilities**:

- Plan and execute software releases and configurations according to established methodologies.
- Demonstrate proficiency in monitoring technologies like Grafana, PagerDuty, and the ELK stack, with familiarity in Azure DevOps.
- Exhibit strong written and verbal communication skills and deliver effective presentations.
- Provide technical and product support to our client's key stakeholders.
- Create and maintain documentation for team processes and supported products.
- Analyse and interpret logged incidents with a keen technical awareness.
- Provide prompt and professional solutions to customer queries and concerns.
- Contribute to product and team enhancement through collaboration and innovation.
- Prioritise automation in tasks wherever feasible.
- Stay current with the latest advancements in cloud technologies.

**Get this opportunity if you have**:

- Possess experience in IT and DevOps environments, utilizing Microsoft and other leading technologies.
- Proficiency in Infrastructure as Code principles.
- Demonstrate skills and experience in DevOps pipelines, infrastructure management, and configuration.
- Familiarity with scripting languages such as PowerShell, Python, YAML, or equivalent.
- Display expertise in Microsoft Azure services and cloud platforms.
- Showcase skills and experience with MSSQL/T-SQL, Microsoft Server, Docker, Kubernetes, Terraform, Ansible, and Networking.
- Demonstrate a passionate approach to solving complex problems.
- Show exceptional attention to detail in all tasks.
- Exhibit an enthusiastic and inquisitive attitude when approaching problem-solving.
- Stay motivated to excel and contribute to the team's success.
- Possess an innovative and investigative mindset.

**Here are your benefits from joining our team**:

- Monthly one-on-one coaching with our People Managers
- Develop your career by upskilling with interesting work & cutting-edge technologies
- Work with cool and friendly clients from Australia, Canada and the UK
- Fun, supportive and global working environment
- Flexible hybrid working model
- Be a part of our frequent social impact activities to give back to the community

**__________**
**About Sharesource**

**Why work for us?**

Our clients come from all walks of life and so do we. We hire hundreds of skillful individuals from a wide variety of backgrounds, genders, ages, and personalities to live out our diverse culture and make a positive impact on the world

Our 5 Values:

- ** Make a social impact**: We balance between our work for client teams and for the society by constantly making good impacts.
- ** Be proactive**: We encourage brave thinking, continuous improvement, and drive change through action.
- ** Create value**: We create measurable values for our stakeholders: our teams, partners, suppliers, investors, and communities.
- ** Be fair, open and honest**: We foster equality and inclusivity in a supportive environment that embraces diversity and celebrates achievements.
- ** Add fun, passion and love**: We prioritise fun and passion, fostering higher engagement and a positive can-do attitude.

**What makes us different?**

**Our culture code. **You will be a part of our vibrant company culture and experience a workplace where your contributions are valued, your growth is encouraged, and your opinion is respected:

- Challenged, autonomous, momentum
- Learning, growth mindset
- Lead by our values
- Heard, cared for, make good friends

**__________**

The whole process takes around 4 weeks:

- There will be 3-4 interviews and a possible assessment from our client partner. You will undergo an initial interview, a culture interview, and 1-2 interviews with our cool client. This will run for about 1-2 weeks but we will let you know if we need to ramp it up. Be yourself and have fun.
- If all goes well, we complete the reference check and provide other necessary requirements so we can offer you the job right away.

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