Senior Manager, Digital Bancassurance

2 months ago


Thành phố Hồ Chí Minh, Vietnam FWD Insurance Full time

About FWD Group

FWD Group is a pan-Asian life and health insurance business with more than 12 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. The company was established in 2013 and is focused on changing the way people feel about insurance. FWD’s customer-led and digitally enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience.

For more information, please visit

FWD Vietnam was established in 2016 and is a member of FWD Group. For more information, please visit
- Digital Banca Lead is responsible for entire end to end development and KPI relating to distribution of insurance product through digital platform for bank partners.
- Responsible for managing and delivering digital tools and digitalization projects for bank partners and FWD Banca.

THE JOB:

- Develop, manage relationship and work with digital partners and related functions to achieve the strategic goals and KPIs set for the partnerships.
- Contact point to work with Partners and Customers to propose and develop products and services on eBanking.
- Optimize digital sales opportunities via Offline to Online and Online to Offline models
- Conduct some initiative for Bancassurance related to Banca 4.0,
- Propose development plans and work closely with bank partner to enhance relevant system.
- Propose improvements to user interface and user experience (UI/UX) for Digital Banking channels.
- Build business requirement document (BRD) for features and products of Digital Banking channels, participate in deployment, testing and conduct acceptance of its features/products.
- Other related tasks are assigned according to work needs.

THE PERSON:

- Experience in managing large scale digital distribution project is an advantage.
- Experience in deploying new products for digital bancassurance.
- At least 5 years of relevant experience in Digital Marketing/distribution, E-commerce, and IT and having solid understanding of the eCommerce landscape and digital technology.
- Good in data analytics, digital devices, digital platforms, digital media & digital technology.
- Experience in developing and managing partnerships.
- Technology and Digitalization knowledge and experience is an advantage.
- Project management experience (especially digitalization) is an advantage.
- Experience working with group office and multiple culture.
- To have knowledge of insurance, bancassurance
- Sales planning, forecasting, and reporting
- The ability to understand the optimization of eCommerce business
- Platform Development & Management with strong focus on user experiences Good team player.
- Strong written and verbal English communication


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