Zalopay, Market Research Manager
4 days ago
This position will work at Funding Channel Department of ZaloPay. Funding Channel Department is in charge of market research, explore funding source channels, build-up, and integrating with them. The funding source channels include banks and other potential funding sources
Business/Department goal
- 1. Expand bank cooperation and new sources of fund
- 2. Improve bank linking success rates
- 3. Improve bank payment success rates
- What will you do?- Plan, determine survey objectives, design surveys, suggest question wording, collect information on customer satisfaction, market research, and similar topics. Analyse and interpret the meaning of survey data to insights and recommendations for actions.
- Analyze user behavior and market trends to identify and recommend new business opportunities via primary research and secondary research
- Provide market information related to products/ services of Banks, other E-wallets such as trending, strategy, target of Bank vs. E-wallet industry; how the other potential funding sources of other E-wallets organize and operate in market to strategy development.
- Understand & integrate data from multiple sources above to update and give findings of industry trend, market players’ target/ strategy/ operation and strategic partnership
- Synthesize & visualize all research and data to present the insights and recommendations for business actions
- Generate insights around market trends and dynamics
- Monitor/ anticipate competitors’ strategic moves
- Recommend new market/channel opportunities
- Orient and coordinate workload of research team
- Build and maintain appropriate market information systems
**Yêu cầu**:
- At least 6 years experiences in market research area, user research, user survey for providing solution to achieve Business/Department goals
- At least 3 years experiences in team management, can build trust and guide team members to improve their competencies
- Must have working experience and knowledge in online payment (domestic or international)
- Excellent presentation skills
- Excellent command of English. Strategic-oriented.
- Research methodologies/ Consumer insight common platforms and best practices
- Quantitative and qualitative analysis
- Strong analytical skills with the ability to collect, organize, analyst, and disseminate significant amounts of information with attention to detail and accuracy
- Solid working experience with reporting packages, databases.
-
Zalopay, Partnership Marketing Lead
4 days ago
Ho Chi Minh City, Vietnam VNG Full timeAs a Partnership Marketing Specialist/Lead at ZaloPay, you will be the trusted delegate from Marketing team to join the big, cross-functional squad known as “Merchant Acquisition”. You will NOT do the “sales” job yourself, but instead are expected to provide Marketing expertise to help the Business Development stakeholders win key strategic merchants...
-
Ho Chi Minh City, Vietnam VNG Full timeThis position is will work at Funding Channel Department of ZaloPay. Funding Channel Department is in charge of market research, explore funding source channels, build-up, and integrating with them. The funding source channels include banks and other sources of fund. **The details responsibility includes**: **1. Market research (20%)**: - Possess a basic...
-
Zalopay, Business Development Manager
4 days ago
Ho Chi Minh City, Vietnam VNG Full timeThis position is will work at Funding Channel Department of ZaloPay. Funding Channel Department is in charge of market research, explore funding source channels, build-up, and integrating with them. The funding source channels include banks and other sources of fund. - The details responsibility includes: - **1. Business Development**: - Being responsible...
-
Ho Chi Minh City, Vietnam VNG Full timeZaloPay is looking for a Product Marketing Lead/Senior Associate to join Transfer team and drive user growth of Transfer use-cases (P2P, Social Commerce, etc.) **Responsibilities**: - Responsible for planning and executing Marketing activities (promotion campaign & communication plan) to promote the product - Set and track business performance while...
-
Assistant Brand Manager, Zalopay
4 weeks ago
Ho Chi Minh City, Vietnam VNG Full timeBe jointly responsible for protecting and developing ZaloPay’s brand equity. Support Brand Manager in being a brand custodian, assisting in the planning, execution and evaluation of various branding & marketing activities - Assist in several and lead a few of the strategy development, execution and measurement & evaluation (M&E) of variant-specific...
-
Zalopay, Partner Success Manager
4 days ago
Ho Chi Minh City, Vietnam VNG Full time**1. Merchant acquisition** - Design and Develop a Merchant Partnership strategy with the collaboration from Strategic team to identifying sufficient opportunities with merchants. From the win-win partnership strategy, ZaloPay will be able to grow up the user base and increase the user penetration in the market. - Deliver partnership proposals (including...
-
Ho Chi Minh City, Vietnam VNG Full timeAs the Strategy & Planning (Senior Executive), you will be a greatly valued member of ZaloPay Merchant Partnership Team, extending our marketing measurement strategy across all of our online and offline marketing channels as well as our merchants' channels. You will help manage and optimize million-dollar monthly marketing budgets to meet user growth,...
-
Zalopay, Account Executive
5 days ago
Ho Chi Minh City, Vietnam VNG Full timeNegotiate and convince partners (Retail Key Accounts) to cooperate and integrate with ZaloPay. - Serve as the lead point of contact for all merchants (MC) account matters. - Identify and plan for the growth among existing merchants. Liaise with cross-functional internal teams to improve MC performances via campaigns & initiatives. - Monitor and manage...
-
Zalopay, Senior Data Scientist
4 days ago
Ho Chi Minh City, Vietnam VNG Full time**Risk Management team** at ZaloPay gather highly motivated team players who dedicate in building ZaloPay as the most trusted financial service and best against to bad actors in Vietnam fintech market. By developing and adopting advanced tech-driven prevention mechanisms/solutions while focusing on the user growth and customer experience, we aim to make risk...
-
Head of Bank Partnership, Zalopay
1 week ago
Ho Chi Minh City, Vietnam VNG Full timeThis position is working at Bank Partnership Department of ZaloPay which is in charge of maintaining relationships with existing bank partners and exploring new collaborations between bank partners and ZaloPay. **The details responsibility includes**: **Business Development** - Being responsible for developing business strategies and identifying new business...
-
Product Management Trainee, Zalopay
3 days ago
Ho Chi Minh City, Vietnam VNG Full timeZaloPay is looking for a Product Trainee for the Online Payment/ Mini app team to create the best payment experience for customers of ZaloPay and execute a growth campaign with key partners. The Product Trainee is responsible for product planning, execution, and operation throughout the product life cycle, including: - Defining product requirements based...
-
Senior Strategy Executive, Zalopay
14 hours ago
Thành phố Hồ Chí Minh, Vietnam VNG Full timeDevelop overall non-promotion strategy as well as action plans to build up and meet KPI of user growth & retention, transactions & volume for assigned Merchant Cluster (Retail & FnB Merchants). - Supervise the always-on process of planning & execution of promotional campaigns, engagement activities (gamification/loyalty/activation ) and other necessary...
-
Zalopay, Senior Data Analyst
4 days ago
Ho Chi Minh City, Vietnam VNG Full time**Trust and Safety team** at ZaloPay gather highly motivated team players who dedicate in building ZaloPay as the most trusted financial service and best against to bad actors in Vietnam fintech market. By developing and adopting advanced tech-driven prevention mechanisms/solutions while focusing on the user growth and customer experience, we aim to make...
-
Quality & Testing Specialist
2 weeks ago
Ho Chi Minh City, Vietnam TGM Research Full time**Location**: HCMC, Vietnam **About Us**: TGM Research is one of the fastest growing and most innovative market research companies, offering valuable insights to businesses across various industries. We are committed to delivering high-quality market research solutions to our clients by connecting them with the right participants through our online...
-
Software Engineer, Zalopay
2 weeks ago
Ho Chi Minh City, Vietnam VNG Full timeThe Payment Core is the heart of ZaloPay, serves as the central component of ZaloPay, one of leading e-wallet platforms in Vietnam. Our primary responsibility is to handle various transaction processes and manage the fund flows, encompassing activities such as top-ups, withdrawals, transfers, and payments. With a focus on meeting stringent technical...
-
Zalopay, Senior Software Engineer
4 days ago
Ho Chi Minh City, Vietnam VNG Full timeBuild mission-critical backend service that deliver value to ZaloPay Core Systems. You will help develop and operate high performance, scalable, reliable and resilient core ZaloPay software systems and libraries. - Troubleshoot and debug technical issues inside a deep and most complex technical stack that includes micro services, monoliths, containers and...
-
Zalopay, Software Engineer
4 days ago
Ho Chi Minh City, Vietnam VNG Full timeParticipate in designing and building Financial Services products for ZaloPay. - Work with Product development team to plan new features, gather requirements and suggest solutions. - Tracking and monitoring product metrics to get fast feedback from end users. - Actively participate in writing unit tests, automation tests to maintain high quality...
-
Zalopay, Merchant Solution Executive
4 days ago
Ho Chi Minh City, Vietnam VNG Full timeThis role will take responsibility to work with Business teams and Product team to define and propose suitable payment solutions, as well as develop platform for ZaloPay merchants and make sure exploit effectively for them. - Systemize & optimize internal platform to serve internal stakeholders, to streamline process and reach business objective. -...
-
Business Operations Executive, Zalopay
2 weeks ago
Ho Chi Minh City, Vietnam VNG Full timeSupport onboarding new merchants (Including: sending merchant information to functional teams for verification and evaluation, preparing contracts, setting up the system,...). - Assist in developing and implementing new business initiatives and strategies. - Collaborate with all functional teams (Merchant Marketing team, Data analyst, Plan & Strategy,...
-
Thành phố Hồ Chí Minh, Vietnam VNG Full time**Growth planning**: - Work with the growth marketing team and product team to initiate new product features, monthly promotional campaigns, communication tactics to push product growth - Conduct market research, competitors research, and user research activities (both primary and secondary) to support growth ideas **PnL & strategy planning**: -...