[tam Son] Hn

4 months ago

Hanoi, Vietnam OPENASIA GROUP Full time

JOB BENEFIT
- Insurance
- Travel opportunities
- Allowances
- Incentive bonus
- Health checkup
- Training & Development
- Salary review
- Seniority Allowance
- Annual Leave
- Greets customers including answering phones and directing customer inquiries to appropriate party._._
- Handles cash transactions between customer and retail store.
- Answers routine billing questions/issues from customers.
- Receives and processes all payments according to standard procedures.
- Scan products, operate scanning equipment and fix scanning issues.
- Processes credit and debit cards, helping customers use processing equipment.
- Counts money back to customer in an accurate and concise manner.
- Assists in the opening and closing of a retail location which includes and but not limited to cash handling and deposits.
- Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer.
- Informs customers about services available and assesses customer needs.
- Examine products being purchased for damages and price accuracy.
- Coordinate with retail staff for product inquiries and price checks.
- Process receipts and in store coupons for customers.
- Assists in the maintenance of store front and retail displays.
- Help stock shelves in proximity of the cash register.
- Completes, processes, and maintains applicable paperwork and records.
- Count the cash in the drawer at the end of the day ensuring cash equals receipts.
- Performs daily, weekly and monthly audits of cash intake or cash drawers.

JOB REQUIREMENT

**3. Requirements**
- **_1-2 years minimum of customer service, sales or cashier experience_**:

- Track record of honesty and loyalty
- Experience in a position that required trust
- Minimum: High School Diploma or equivalency
- Preferred: Associates Degree
- English communication.

**2. Core Competencies**/ **_Năng lực cốt lõi_**
- Positive thinking
- Proactive/ Loyalty

**3. Skills**:

- Excellent oral and written communication skills
- Must be able to speak clearly
- Detail oriented and highly observant
- Precise accuracy with money counting
- Very customer oriented with a good attitude
- Ability to prioritize tasks and process multiple tasks simultaneously
- Possesses strong mathematical skills
- Understanding of basic statistics
- Cash handling experience preferred
- Familiarity with electronic equipment, like cash register and POS
- Ability to stay positive in high stress situations.
- Proven good customer service background
- Basic PC knowledge

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