Manager, Business Analysis

4 weeks ago

Ho Chi Minh City, Vietnam Techcombank Full time

Techcombank

***
- Số 23 Lê Duẩn, phường Bến Nghé, District 1, Ho Chi Minh- At office- Posted 4 hours ago- Skills:

- Business Analyst

Agile

Manager

**Top 3 reasons to join us**:

- Top-tier banking environment in Vietnam
- Challenging opportunities for the “Greater” You
- Attractive career path and benefits

**Job description**:
**Job Purpose**
- The job holder responsible for user support: directly support users in daily activities, ensuring users' problems are handled as quickly as possible, meeting their business needs.

**Key Accountabilities (1)**
- Reporting and Documenting_
- Understand business processes to transform business needs and requirements into documents, process diagrams and wireframes to support product development.
- Recommend modification and improvement of business processes and frameworks to operate more efficiently.
- Participate in user testing activities and make documentation and manuals for business.

**Key Accountabilities (2)**
- Research and analysis_
- Collect market trends and internal data to conduct business analysis and provide recommendations and improvements to the business unit.
- Develop informative and factual reports that highlight business trends, forecasts and improvement opportunities.
- Stay up to date on technology changes, shifting trends, and analyze internal data sets to provide holistic information to stakeholders.
- Identify and interpret trends and terms from data sets and build forecasts and recommendations based on market information and business data. Management of stakeholders
- Work with stakeholders to identify opportunities and improve processes by leveraging organizational data to drive business solutions.
- Identify and communicate to stakeholders insights into possible opportunities and obstacles based on collected market data..

**Key Accountabilities (3)**
- PEOPLE MANAGEMENT_
- Attract, onboard and retain the right talents for a high
- performing team- Communicate team and individual KRAs/ KPIs, goals, action plan, expectations and results to team members
- Manage team performance & provide feedback regularly (following the annual performance management cycle);
- Enable team member’s professional and personal development through capability assessment, training, coaching & feedback, etc.
- Motivate and recognize team members’ contributions towards the team’s shared goals
- Responsible for developing talents within the team
- Act as a role model and promote corporate culture at sub
- function level
- Understand & communicate relevant HR offerings to team members.

**Your skills and experience**:

- Bachelor's degree or master's degree in engineering or business administration Work Experience
- Minimum 6 years of relevant experience in financial institutions and 2 years in a management position
- Extensive experience in researching and analyzing market trends and business processes
- Experience working on multiple projects at the same time
- Experience writing SQL queries and using data visualization tools and techniques
- Experience in identifying potential problems and risks by conducting gap analysis, understanding and reviewing criteria
- Experience in monitoring and analyzing business results, competition and trends (SWOT analysis, market share assessment)
- Experience in Agile Product Development and a good understanding of Agile principles and practices as well as Scrum methodologies
- Experience working in Agile teams to manage digital transformation projects

**Why you'll love working here**:
**WHY BECOME IT/DATA EXPERTS AT TECHCOMBANK?**
- Investing **over 300 million USD** to develop large-scale IT projects, Techcombank is one of the leading bank in Technology trends in Vietnam
- You will grow with Techcombank by having the opportunity to learn from **top experts** from across the world
- Techcombank provides a **rewarding remuneration structure** that commensurate with your achievement and contribution
- Techcombank is the **Top 2 Best place to work **in the banking industry where you can experience various exciting activities throughout the year: Company anniversary, Team building, Active Saturday, Year End Party, etc.

**Techcombank**:
Techcombank
- The leading commercial bank in Vietnam
- Company type
- IT Product
- Company size
- 1000+ employees
- Country
- Vietnam- Working days
- Monday - Friday
- Overtime policy
- No OT

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