External Channel Operation Specialist
7 days ago
**Mô tả công việc**:
(Mức lương: Thỏa thuận)
Responsibility 1: Manage and improve existing external channels
- Ensure the well run of existing external channels at all stores, including dealing with emergency operation situations, and detecting, informing, and supporting Product team to manage trader transactions (high value transactions with low product profit rate).
- Standardize and improve operations (including create and update appropriate SOPs), and optimize store resources.
- Track and measure store staff’s productivity; evaluate and improve staff’s productivity.
- Connect, build, and maintain healthy network between HO, store staffs, and partner’s personal in-charge (KAM).
- Increase customer satisfaction, maintain loyalty customers, and attract new customers through high-quality services (including helpful and fast CS activities), and attractive marketing activities.
- Support stores in administration activities, including expenses/ invoice reconciliation and posting, and other admin tasks.
Responsibility 2: Approach new external channels (including expand existing channels to all stores)
- Conduct R&D activities to identify and propose new business opportunities and new partners to balance benefits and reduce risk of counting too much on some specific channels.
- Prepare and review contracts and related documents for the current and approach new channels.
- Manage and balance channels benefits to ensure sustainable growth.
**Chức vụ**: Nhân viên/Chuyên viên
**Hình thức làm việc**: Toàn thời gian
**Quyền lợi được hưởng**:
- Competitive salary package with annual salary review, performance bonus, profit share (13++)
- Full Health insurance, social and unemployment insurances as defined by Law
- Lunch allowance 50,000 VND/day
- Foreign language allowance (English, Korean)
- 12 days of leave/year
- Bonus on holidays according to the company's policy
- Working time: Mon-Fri, 8.00 am - 5.00 pm
- Dynamic environment, many challenges and development opportunities.
**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề
**Yêu cầu công việc**:
Qualifications (Essential):Bachelor’s Degree
Major:E-commerce, Business Administration, Supply Chain and Logistics, Marketing or equivalent
Professional Certificate (If any)
Essential Skills and Experience:
- Sales-oriented, data-driven;
- Growth and service mindset;
- Logical thinking, critical thinking, and problem solving;
- Knowledge of ecommerce and/or business.
- Proactive and highly motivated team player.
- Responsibility and accountability;
- Organizational and time-management skills.
- Good communication skills.
- Proficient in Microsoft Excel, Google Sheet.
- Analytics skills, and BI tools (Power BI and Tableau).
Other special requirements:
- Good English communication (reading and writing);
- Ready to travel (domestic stores);
- Ready to work overtime.
**Yêu cầu giới tính**: Nam/Nữ
**Ngành nghề**: IT Phần Cứng,Kinh Doanh/Bán Hàng,Marketing,Phát Triển Thị Trường,Quản Lý,Quản Lý Điều Hành,Quản Trị Hệ Thống,Truyền Thông/Báo Chí,Truyền Thông/PR/Quảng Cáo
Trung cấp - Nghề
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