IT Support Engineer

3 months ago

Thành phố Hồ Chí Minh, Vietnam OL Vietnam Full time

OL Vietnam

***
- Unit 1209 - 1203, 12th Floor, Saigon Trade Center Building, 37 Ton Duc Thang, District 1, Ho Chi Minh- 14 Lang Ha, Thanh Cong, Ba Dinh, Ha Noi- At office- Posted 2 hours ago- Skills:

- IT Support

System Admin

Networking

**Top 3 reasons to join us**:

- Attractive Salary and Benefits
- Amazing Clients
- Product driven company

**Job description**:

- At **OL Vietnam**, we have been working with our sister company Orange Logic at empowering our Fortune 100 clients. You’ll work with a team of top developers to build flexible, scalable, and streamlined systems that will define the future of business management.

**WHAT DIFFERENTIATES ORANGE LOGIC**
- Orange Logic is in a fairly unique and robust financial position: with no external investors or debt we are:

- **Independent**:we can adopt a longer-term vision than companies that must satisfy investors' short-term expectations.
- **Stable**:we are less affected by economic conditions. For example, there were no layoffs or compensation cuts during the Covid economic downturn. We even kept hiring
- The same core group of tech-driven founders is driving the strategy today, with an obsession for the product.

**MISSION**
- You will have the opportunity to focus on the aspects of the job that you enjoy the most. Specifically, you will:

- Installing and configuring computer hardware and software for corporate workstations (Windows and Mac)
- Maintain accurate records and inventory of hardware assets
- Perform troubleshooting on computers and network using different diagnostic techniques
- Work with HR to onboard and offboard employees including such tasks as: account creation, suspension, changes to security or department structure
- Responding in a timely manner to service issues and requests
- Monitoring and maintaining computer systems and networks
- Providing technical support across the company (this may be in person or over the phone)
- Provide feedback on processes and make recommendations on areas to improve
- Create and maintain technical documentation concerning installation/maintenance of software, hardware configurations, and recurring problems
- Serve as initial contact point (Tier 1-2 support), if required escalate unresolved issues to the next level of support personnel
- Knowledge and experience with remote workstation management (RDP, VNC, Teamviewer, etc)
- Working knowledge of a centralized, directory-based infrastructure (JumpCloud)
- Assist in testing new technology (Software Updates and new programs for compatibility and performance)
- Create, maintain, and update computer images according to organizational standards and security requirements
- Other miscellaneous duties as assigned

**Your skills and experience**:

- 2+ years of experience in IT support role
- Excellent communication and interpersonal skills (written & oral) in both English and Vietnamese
- A technical, systematic, and logical thought process
- Problem-solving skills
- An ability to stick to strict deadlines
- An ability to prioritize
- Detail oriented and organized
- Ability to multi-task and track multiple objectives, goals, and projects concurrently

**_
Nice to have:_**
- Experience with the following systems and technologies:

- Windows and MacOS certifications
- Knowledge/Experience with the following products: Crowdstrike, Automox, Z-Scaler, Rapid 7, Beyond Trust, SnipeIT
- Google Workspace
- Basic troubleshooting Linux OS (Ubuntu, Debian)
- MDM/UEM systems (JumpCloud, InTune, Jamf)
- Knowledge or experience troubleshooting SSO (SAML, OIDC, SCIM)
- Familiarity with Apple Configurator and automated software deployment (Munki)
- Microsoft Office Products

**Why you'll love working here**:

- As a full-time employee, you are eligible for our benefits program:

- ** Attractive salary package** and **100% Gross Salary** in the probation period.
- **13th-month salary.**:

- **18 days **of annual leave** (cashback allowed if not used) **and** 4 days **of company trip.
- **Multiple** **allowances **(Lunch, Gym, Parking, Birthday/Tet/Wedding... ).
- **Full** **Insurance** (social, health, and unemployment insurance)
- **2 Extra** **healthcare insurance** for you and coverage for** **1 family member.
- Annual Health Check
- **Monthly team-building activities** (Bowling, Go-Kart,....) and special celebrations on Autumn Festival, Women's Day, Christmas, Tet,
- **Monthly happy lunch**/birthday celebration and **happy hours every day** with free snacks, soft drinks, fruit, and coffee.

**OL Vietnam**:
OL Vietnam - The Digital Asset Management trusted by top brands and leading global enterprises
- Company type
- IT Product
- Company industry
- Media, Advertising and Entertainment- Company size
- 51-150 employees
- Country
- United States- Working days
- Monday - Friday
- Overtime policy
- No OT

  • IT Support Engineer

    3 months ago

    Thành phố Hồ Chí Minh, Vietnam Việc Ơi It Client Full time

    **Giới thiệu**: Việc Ơi It Client là công ty 100% vốn nước ngoài đang hoạt động lĩnh vực IT Phần mềm, Lập Trình tại TPHCM. Hiện tại chúng tôi đang cần tuyển vị trị trí "[Remote] Japanese Ruby on Rails NN_man/year", "[Remote] Senior Rails Developer_Upto 4000$ Gross". với các kỹ năng như Trình Độ...

  • Technical Support Engineer

    3 months ago

    Thành phố Hồ Chí Minh, Vietnam OPSWAT Full time

    OPSWAT is a global cyber security company providing solutions for enterprises since 2002 to identify, detect, and remediate advanced security threats from data and devices coming into and out their networks. Trusted by over 1,000 organizations worldwide and with over 30 anti-malware engines, 100+ data sanitization engines and more than 25 technology...

  • Technical Support Engineer

    3 months ago

    Thành phố Hồ Chí Minh, Vietnam Công Ty Liên Doanh ORANA VIỆT NAM Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) Mô tả Công việc Technical support Engineer/Coordinator provides technical support to Technical Project Manager on daily tasks of Optimization projects / Improving Factory efficiency. The Optimization and Improvement project will include the projects reducing production cost, saving energy...

  • IT Support Engineer

    2 months ago

    Thành phố Hồ Chí Minh, Vietnam Nutreco Full time

    **IT Support Engineer**: The IT Support & Operations Officer reports hierarchically to the Business IT Specialist or Manager. The IT S&O Officer has a local scope. The role applies incident and problem management processes to provide resolution to incidents or appropriate workarounds for problems while seeking to proactively and continuously improve support...

  • Technical Support Engineer

    3 weeks ago

    Thành phố Hồ Chí Minh, Vietnam Công ty Cổ phần Daikin Air Conditioning Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) 1. Inquiry window to answer the inquiries, contact a related affiliate. Support technical inquires on HVAC products from sales or Branch Technical Support (product specification/ installation/ setting) 2. Support the internal special (technical) project or activity - Support special request Task -...

  • Technical Support Engineer

    3 weeks ago

    Thành phố Hồ Chí Minh, Vietnam Daikin Việt Nam Full time

    Nơi làm việc Hồ Chí Minh - Cấp Bậc Mới tốt nghiệp - Hình Thức Nhân viên chính thức - Kinh Nghiệm 1 - 2 Năm - Mức Lương Lương thỏa thuận - Ngành nghề Điện / Điện tử / Điện lạnh - Hạn chót nhận hồ Sơ 25/12/2024 Facebook Linkedin **Phúc Lợi**: - Máy tính xách tay - Bảo hiểm - Du Lịch -...

  • Technical Support Engineer

    3 weeks ago

    Thành phố Hồ Chí Minh, Vietnam Daikin Việt Nam Full time

    Nơi làm việc Hồ Chí Minh - Cấp Bậc Nhân viên - Hình Thức Nhân viên chính thức - Kinh Nghiệm 1 - 2 Năm - Mức Lương Lương thỏa thuận - Ngành nghề Điện / Điện tử / Điện lạnh - Hạn chót nhận hồ Sơ 27/12/2024 Facebook Linkedin **Phúc Lợi**: - Máy tính xách tay - Bảo hiểm - Du Lịch - Phụ...

  • Engineering Document Support

    2 months ago

    Thành phố Hồ Chí Minh, Vietnam Công Ty TNHH Công Nghệ Ascenx Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) As a Engineering Document Support staff you will be responsible for a variety of tasks related to reviewing ECO (Engineering Change Order) and updating product information in global support services department in order to maintain serviceability (being able to provide necessary spare parts or...

  • Freelance IT Support/network Engineer

    3 months ago

    Thành phố Hồ Chí Minh, Vietnam Tech Domain Full time

    We are looking for an **ONSITE IT & Network Support Engineer/Technician** to support Casual Freelancing type tasks in your area. Would you be interested in contractual tasks? you will be paid either on an hourly or daily/half-day basis. Tickets will be dispatched with respect to your area & you may support them as per your availability (weekdays,...

  • Freelance IT Support/network Engineer

    4 months ago

    Thành phố Hồ Chí Minh, Vietnam Tech Domain Full time

    We are looking for an **ONSITE IT & Network Support Engineer/Technician** to support Casual Freelancing type tasks in your area. Would you be interested in contractual tasks? you will be paid either on an hourly or daily/half-day basis. Tickets will be dispatched with respect to your area & you may support them as per your availability (weekdays,...

  • Freelance IT and Network Support Engineer

    2 months ago

    Thành phố Hồ Chí Minh, Vietnam Tech Domain Full time

    We are looking for an **ONSITE IT & Network Support Engineer/Technician** to support Casual Freelancing type tasks in your area. Would you be interested in contractual tasks? you will be paid either on an hourly or daily/half-day basis. Tickets will be dispatched with respect to your area & you may support them as per your availability (weekdays,...

  • Technical Support Engineer Intern

    3 months ago

    Thành phố Hồ Chí Minh, Vietnam OPSWAT Full time

    OPSWAT is a global cyber security company providing solutions for enterprises since 2002 to identify, detect, and remediate advanced security threats from data and devices coming into and out their networks. Trusted by over 1,000 organizations worldwide and with over 30 anti-malware engines, 100+ data sanitization engines and more than 25 technology...

  • Blockchain Software Engineer

    3 months ago

    Thành phố Hồ Chí Minh, Vietnam Việc Ơi It Client Full time

    **Giới thiệu**: Việc Ơi It Client là công ty 100% vốn nước ngoài đang hoạt động lĩnh vực IT Phần mềm, Lập Trình tại TPHCM. Hiện tại chúng tôi đang cần tuyển vị trị trí "[Remote] Japanese Ruby on Rails NN_man/year", "[Remote] Senior Rails Developer_Upto 4000$ Gross". với các kỹ năng như Trình Độ...

  • Software Support Engineer

    2 months ago

    Thành phố Hồ Chí Minh, Vietnam DEK Technologies Full time

    **Company Description**: - Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change. By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent...

  • IT Support Engineer

    3 months ago

    Thành phố Hồ Chí Minh, Vietnam Công Ty TNHH Itechwx Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) Your role & responsibilities - Available to work fixed night shifts onsite (Flexible 9 hours/day from 10PM-7AM) - Utilizes troubleshooting tools (e.g., event logs, and performance traces) to help resolve customer issues. - Resolves or escalates multiple and varied customer issues, and documents...

  • Technical Support Engineer

    2 months ago

    Thành phố Hồ Chí Minh, Vietnam Công Ty TNHH Itechwx Full time

    **Mô tả công việc**: (Mức lương: 18 - 28 triệu VNĐ) - Reviews issues and contacts customers to understand issues. Ensures customers stay informed as to the status/solution of their issue. Utilizes troubleshooting tools (e.g., event logs, and performance traces) to help resolve customer issues. - Resolves or escalates multiple and varied customer...

  • Power Platform Support Engineer L2

    2 weeks ago

    Thành phố Hồ Chí Minh, Vietnam Value Point Systems Full time

    Department - Managed Services - Job posted on - Dec 05, 2024 - Employee Type - Full-Time - Experience range (Years) - 3 years - 10 years **Power Platform Support Engineer L2** About Us: Noventiq (Noventiq Holdings PLC) is a premier global provider of cutting-edge digital transformation and cybersecurity solutions, headquartered in London. We empower...

  • Full Stack Support

    2 months ago

    Thành phố Hồ Chí Minh, Vietnam StoryCo Full time

    We're seeking a Full Stack Support & Optimization Engineer to join our platform team. This role will focus on enhancing the performance and reliability of our creative tools while providing critical support to storytelling teams on the ground. You'll be the bridge between our development team and active users, implementing updates and fixes to ensure smooth...

  • Senior Software Engineer

    3 months ago

    Thành phố Hồ Chí Minh, Vietnam Việc Ơi It Client Full time

    **Giới thiệu**: Việc Ơi It Client là công ty 100% vốn nước ngoài đang hoạt động lĩnh vực IT Phần mềm, Lập Trình tại TPHCM. Hiện tại chúng tôi đang cần tuyển vị trị trí "[Remote] Japanese Ruby on Rails NN_man/year", "[Remote] Senior Rails Developer_Upto 4000$ Gross". với các kỹ năng như Trình Độ...

  • Software Engineer

    3 months ago

    Thành phố Hồ Chí Minh, Vietnam Việc Ơi It Client Full time

    **Giới thiệu**: Việc Ơi It Client là công ty 100% vốn nước ngoài đang hoạt động lĩnh vực IT Phần mềm, Lập Trình tại TPHCM. Hiện tại chúng tôi đang cần tuyển vị trị trí "[Remote] Japanese Ruby on Rails NN_man/year", "[Remote] Senior Rails Developer_Upto 4000$ Gross". với các kỹ năng như Trình Độ...