[chubb Life] Senior Clerk, Claims Investigator

7 days ago


Ho Chi Minh City, Vietnam Chubb INA Holdings Inc. Full time

Job Requirements

Experience on investigation, former police or lawyer is a big advantage
Bachelor degree in Investigation/Audit field, preferably in Police/Security Academy
Capable to establish good contact with relevant authorities and organization, in particular insurance investigators.
Good on legal knowledge.

Work Experience

Investigate suspicious insurance claims, including those that are suspected to have stemmed from fraud, criminal activity, arson, falsified documents, or unnecessary medical procedures.
Consult police and hospital records.
Consult with accountants, architects, construction workers, engineers, lawyers, and physicians to get expert evaluation.
Examine photographs and statements.
Listen to or watch audio or video surveillance.
Record data and statements in report.
Obtain background information on claimants and witnesses using a universal database.
Access personal information and identify Social Security numbers, aliases, driver's license numbers, addresses, phone numbers, criminal records, and past claims histories.
Search for previous cases of fraud.
Visit claimants to obtain oral statements.
Inspect facilities and determine if doctors hold proper licenses and certifications.
Perform surveillance work to determine if a claimant is performing rigorous activity that would rule out injuries in workers' compensation claim.
Take photos and document suspicious activity.
Report all activity to insurance company for final determination.
Testify in court cases when claimant is accused of fraud.



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