Bellman (Sedona Suites)

6 months ago

Ho Chi Minh City, Vietnam Keppel Land Limited Full time

Perform 3 shift duties
- Transporting guest luggage and responsible for unloading luggage at curbside upon a guest's arrival as well as delivering the luggage to a guest's room after check-in.
- Bellmen also place luggage according to the guest's request and make sure that everything in the room is satisfactory.
- Bell service staff also store luggage for guests as needed before or after check-in/checkout, and load it directly into the taxicab or rental vehicle upon request.
- Responsible for delivering the food or other items guests order to their rooms and also assist guests with laundry service.
- Provide information pertaining to all hotel services, local places of interests, restaurant, doctor, sightseeing tours and any other information likely to be of the interest to guests.
- Bellmen can also assist with getting a rental car as well as calling for or hailing a cab for guests.
- Be prepared to recommend first and foremost the hotel’s own Food and Beverage outlets before any other, making himself totally familiar with the operating times and each outlets benefit.
- Ensure the lobby always kept in an orderly fashion.
- Responsible for maintenance of the hotel information directory (function board) and ensures the information shown in current and accurate at all time.
- Be responsible in keeping our property safe and secure, to participate in hotel activity related to Fire Life safety.
- Perform any other duties which may be assigned by the Management or Concierge Supervisor from time to time.

JOB REQUIREMENTS
- Education: Diploma in Hotel Administration, Hotel Management or equivalent experience.
- Language: English and others.
- Computer: Proficient in the use of Microsoft Office and Front Office System.
- Experience: 1 year experience in Concierge or related discipline with 6month in a supervisory capacity or an equivalent combination of education and experience.

BUSINESS UNIT

Keppel Land Limited

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