Overland Core Service Manager

3 weeks ago

Ho Chi Minh City, Vietnam Bosch Group Full time

**Company Description**
**_
The Bosch Group is a leading global supplier of technology and services, in the areas of automotive and industrial technology, consumer goods as well as building technology._**_ _
- In Vietnam, Bosch is currently active with eight business divisions: Automotive Aftermarket, Drive and Control Technology, Power Tools, Building Technology, Thermo technology, Packaging Technology, Two-Wheeler and Powersports and Sales Original Equipment._
- Furthermore Bosch opened its first Software and Engineering Centre of Southeast Asia in Ho Chi Minh City and an Automotive R&D Centre, located in Ho Chi Minh City in July 2014._

Standardization of process within ASEAN
- Standardize the order management process within ASEAN as much as possible
- Optimize the handover process with LSPs and incorporate that into tender process
- Standardize rate card structure among countries as much as possible

Tender project leader or support
- Responsible for tender MOP and network design and also rate structure and align with purchasing on the tender process
- Lead tender project for countries where we have both plants and CSOs
- For countries where we do not have plants, support the MOP, network design and rate structure in the tender

Network design and optimization
- Collect historical shipment data from all plants and legal entities in ASEAN, clarify the data and do proper data processing to make it usable for network design purposes
- Work with transport manager in every country or plant to clarify the volume forecast, and work with purchasing to incorporate that into cross border trucking or domestic transport tender
- Propose optimized routing or transport mode based on historical volume and customer requirement clarification, for example, sea to cross border trucing, trucking LTL to parcel service, LTL to FTL or milk run, as well as rate structure for tender
- Convince stakeholders in the region and get their consensus in the proposal by showing cost saving, CO2 reduction, or lead time reduction, etc..

LSP management
- Develop LSP strategy by working closely with purchasing and transport managers in the plants or countries
- Develop tools and rules for LSP audit and LSP development in the region

Data management
- Find a way to collect as accurate and detailed data from internal stakeholders that are need for network design purposes
- Build up some master data for the region, for example, incoterms, supplier list, customer list, product characteristics, etc., as a database to support any network design analysis

Consultancy
- Contact point for any inquiries from internal customers in the region on new route or new transport mode
- Able to propose alternative network/routing depending on the resource availability in the market and incorporate into regional network design roadmap
- Continuously updating the shipment data for the region in a digitized manner

Support TMS implementation in the region
- Support as process expert for the region
- Responsible for the planning module by setting up the rules in TMS to make sure system can always propose optimal transport mode or truck size

Representative of ASEAN region in global team
- Implement guidelines from central network design team and central LSP management team in the region
- Roll out good practice from ASEAN to other regions, and vice versa

**KPI for the job**: standardization level among countries, LSP performance, cost saving for Bosch, CO2 reduction, customer satisfaction, data completeness and accuracy, etc..
**Qualifications**
- 5 years+ in overland transport, preferably with network design experience and LSP management experience
- 3 years+ in project management, facing customers
- Excellent skills of stakeholder management and convincing skills
- Ability to work with non-perfect data, and good analytic skills, can identify opportunities from a massive amount of raw data
- Digitization skills for example dashboard, is a plus
- Initiative, excellent communication skills in English, and confident
- Responsible, professional, careful and high service orientation

**Additional Information**
- Committed 13th month bonus
- Collaboratively yearly performance bonus
- Meal & Parking allowances
- Premium insurance for employee
- Flexible benefits
- Domestic and international training opportunity
- Career development program with buddy and mentoring program
- Good benefits of company activities, team building and year end party
- Opportunity to work in global projects of fast developing company and being a part of innovation team contributing initiative ideas to the digital transformation era

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