Credit Control Officer

1 day ago

Ho Chi Minh City, Vietnam HSBC Full time

-Job Advert Details

**Some careers grow faster than others.**

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

**Wealth and Personal Banking (WPB)** is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest global wealth managers with USD1.4 trillion in assets. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking for individuals and families, through to business owners, investors, and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans, and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers’ needs.

We are currently seeking a high calibre professional to join our team as a **Credit Control Officer (GCB7)**

**Summary of Main Tasks and Responsibilities**

(This section summarizes the main duties of the job and should include all duties carried out. Please also state the amount of time spent on each activity expressed as a percentage of working hours, in the multiple of 5.)

**1. Daily Processing**:

- Administrative task within the in-house litigation team, maintaining of department’s records and file.
- Translation of laws, contracts, drafting legal documents within CCR Collections
- To support Head and other professional staff of the department
- To visit/discuss with customer where possible to resolve the case before taking further legal actions.
- To attend mediation board / institute proceedings against defendant at the Courts to protect HSBC’s interests.
- To follow up on these mediation board cases and transferring cases for further legal actions if a settlement is not reached.
- To follow up on Court cases, discussing / seeking advice / strategies with the LGA / external lawyers for the next actions;
**2. To contribute to safeguard the Bank from loss / risk**:

- Ensure strictly compliance to LCM, DIMs, Regional Guidance, LGA FIMs system procedure manual and other relevant guidelines or regulatory standards advised by Managers / HSBC
- Maintain HSBC internal controls standard including timely implementation of internal and external audit points together with any issues raised by external regulators to minimize operational risks.

**3. To deliver the highest quality of customer services**:

- Ensuring the services standard is met, and the external and internal customers are satisfied.
- Contribute by delivery initiatives to improve customer services.
Qualifications

**Knowledge/Special Skills Requirements**:
**- Knowledge of core banking products
- Good knowledge of legislation
- Experience in drafting legal documents (contracts, statements of claim, )
- Possession supervisory and have excellent communication and interpersonal negotiation skills
- Good typing skill, communication in English and PC.**:
**You’ll achieve more when you join HSBC.**:
**Issued by The Hongkong and Shanghai Banking Corporation Limited**:

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