Lead Ts&d Specialist

5 days ago

Ho Chi Minh City, Vietnam Dow Full time

Technical Service and Development Specialist

Packaging and Specialty Plastics

Key responsibilities

This TS&D specialist will play a key technical role in supporting the growth of the Adhesive business under Packaging and Specialty Plastics of the Dow Chemical Company in SEA (Including Vietnam, Thailand, Myanmar, etc).

Location: Vietnam

1. Provide technical solutions
- Propose solutions to resolve internal and external technical issues related to the Packaging and Specialty Plastics business.
- Identify gaps of existing products and technology, help develop new products by working closely with R&D experts.

2. Interface with Customers
- Cultivate and maintain customer intimacy by interacting with customers on a regular basis. Work closely with sales counterparts to develop and solidify relationships with customers.
- Responsibilities include: visit customers, provide technical consultation and troubleshooting advice, coordinate test samples and results, technical presentation and lab results analysis.

Experience qualifications
- Minimum Master’s degree in Polymer Science and Engineering, Chemistry, Chemical Engineering or materials science disciplines.
- Proven track record of customer issue resolving and technical troubleshooting.
- Fundamental understanding in the general area of polymer science and engineering, e.g. polymer chemistry, polymer physics, polymer processing and rheology, polymer characterization etc.
- Experience on food packaging adhesive, laminating process will be preferred.
- This role requires highly proficient local language. Good English reading, writing and speaking capability is also required.

Soft skills qualifications
- Self motivated, proactive and confident. Possesses customer-oriented mentality. Can-do attitude.
- Can drive a project from beginning to the end under proposed time frame. Can set timeline and prioritize multiple projects.
- Strong interpersonal skills. Work comfortably in a team setting. Able to motivate and positively influence team members.
- Good writing and presentation skills.
- Travel up to 30% of work time including Vietnam and other countries.

Dow Offers:

- A robust total rewards program, including: competitive base pay, variable pay that rewards individual, team, and Company performance, and comprehensive benefits
- On-going learning opportunities within a diverse, inclusive and rewarding work environment
- Career experiences that can span different Dow businesses and functions with opportunities for personal and professional growth
- The chance to work within a global company and interact with colleagues from around the world
- Opportunities that spark your imagination and ignite your passion to help others

About Dow

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As part of our dedication to the diversity of our workforce, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on

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