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Training Education Specialist

1 month ago

Ho Chi Minh City, Vietnam ClearCorrect Full time

**The Role**

The tasks include building training and education infrastructure in the country and being responsible for the delivery of product training.

The Training and Education Manager is responsible to ensure that needs in local training and education programs are fulfilled (quality and effectiveness of courses, implementation of planned courses, resource planning, know-how).

Furthermore, the Training and Education Manager shall assume the role of the ITI Section Administrator and liaise with the national Key Opinion Leaders.

**Tasks**
- **
Internal Training and Customer Education (CE) plan**

Following Straumann curriculum, be responsible for the development and implementation of Internal training and CE program, in response to new product launch and sales cycles, working closely together with the sales organization.

This includes budget planning, activities plan, implementation, and evaluation on all internal training and CE activities.
- **
Content development of Internal Training and Sales Support**
- Further development of equipment and adaptation of presentation material.
- Adapt sales training and demonstration materials.
- Contribute to the development of the education curriculum for customer trainings in the country.
- **
Planning, delivery and controlling of CE programs**
- Plan and monitor yearly, quarterly and monthly CE activities with ROI measurement
- Provide product trainings to customers and staff in order to support business growth (Instructor at hands-on courses)
- Provide evaluation and monthly reports on CE program to Senior Management.
- **
Content development of Customer Training**

Build up speaker development programs together with the Regional Training and Education Manager.

Technical main contact person for corporate customers / Universities / local trainers at subsidiaries in the region
- **
Collaboration to the ITI**

Assume the role of the national ITI Section Administrator and be the main contact for ITI Relationship in the country working closely together with the Regional Training and Education Manager.

**6. Universities Post Graduate Education Content**

Collaborate closely with Universities to provide and support their post graduate courses by helping them to develop the content and co-curriculum.

Identify ways to collaborate with the University to provide Master Class on Basic, Intermediate and advance courses.

**7. Dental Assistant CE programs**

Depending on the product evolution,design a standard dental assistant training modules.

Work closely with sales team to conduct training for VIP’s and DSO nurses.

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