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Income Auditor

2 months ago

Hanoi, Vietnam PERSOLKELLY Vietnam Full time

**INCOME AUDITOR**
- **Location: Ha Noi**:

- **Industry: Hospitality**

**Job description**:

- Follow the company's brand standards and code of business conduct.
- Keep informed of the company's values and ideal conduct. Act accordingly.
- Pursue the operational goal by carrying out all assignments tasked by a senior employee.
- Attend necessary training sessions as required by a training manager in accordance with any training plans.
- Write and manage F&B customer reports. Maintain various documentation which must be managed by F&B and financial departments.
- Manage various income-related data and provide it to managers and executives.
- Comprehensively manage statements used in all operation sites. Record and maintain the contents of each statement as well as cancelled statements.
- Provide general supervision over F&B sales at F&B operation sites.
- Review and manage hotel guest bills on a regular basis.
- Make surprise inspections on cashier tills.
- Inspect unsettled income matters and guide employees to receive the manager's approval.
- Make inspections with a particular concern for cash transactions at each operation sites.
- Ensure that all income is accurately recorded.
- Supervise and provide instructions to employees to ensure that income management in banquet halls are being done according to regulations.
- Compare and analyze total revenue and expenses.
- Supervise and provide instructions to employees to secure proof documentation which contains details for all rebates and various expenses.
- Ensure that all rebates and credit follow accounting standards.
- Compile various rebates, credit notes and expenses in the daily report. Provide the report to the GM and Financial Director for their review.
- Ensure that each operation site is safely managing coupons, proof documentation, various slips and systems according to regulations.
- Verify the daily reports from General Cashiers against bank deposit slips.
- Inspect advance outgoing payments and other outgoing payment status.
- Inspect the cash status with General Cashiers. Review it against the guest list from each operation site.
- Ensure that daily income data is accurately entered into the system.
- Perform various projects required by executives and other senior personnel.

**Self-Management**
- Follow hotel rules and regulations written in the Employment Rules.
- Follow the company's dress code.
- Follow work hours and vacation regulations.
- Actively get involved in training and self-improvement programs. Maximize opportunities for self-improvement.

**Health, Safety and Security**
- Keep informed of, and put into practice, all company policies and protocols concerning health, sanitation and fire safety.
- Keep informed of emergency protocols.
- Record and respond to general safety incidents or emergencies. Report to senior employees immediately.

**Job requirements**:

- Education: Bachelor's degree or higher
- Experience: 3 or more years of management experience
- Credentials: Specialized certificates preferred
- Specific Job Knowledge, Skills and Abilities
- Must possess a good knowledge of regional accounting laws
- Must have a general understanding of revenue and expense management. Must have an understanding of cash management processes.
- Must have an understanding of guest room and F&B operations
- Must have an understanding of Lotte Hotel's financial policies and vision
- Must have excellent communication skills. Must be able to receive instructions and make reports with accuracy.
- Must possess basic computer skills
- #LIPSKVN_

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