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Solution Implementation Specialist
4 weeks ago
- Adhere to follow the company's transition and project management
- Take a solution products responsibility (maybe cross functional, cross organization, cross service, involving 3rd parties) to take solution delivery to the customer
- Responsible for implementing (installing, configuring, troubleshooting, supporting) complex/custom solutions as part of the Professional Services processes
- Participates in technical discovery, kick off meetings with customers
- Manage and deploy POC to customers, responsible for managing quality, delivery time, and cost of the project and leading them to success
- Solutions documentation completed in full, with formal testing, sign off, and handover.
- Language skills:
- Business level
- Experience:+ At least 2 years of experience in IT Enterprise environment+ Experience in working in pre/post sales roles...
Personalities
- A detailed technical and customer relevant understanding of all provided solutions.
- Strong customer management skills
- Manage and deliver projects on schedule, with a high level of customer satisfaction.
- Continuously develop and maintain excellent skills within the business solutions domain.
- Strong communication skills – spoken, and written.
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