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Implementation Specialist
2 weeks ago
Mô tả công việc
:
(Mức lương:
triệu VNĐ)
As an Implementation Specialist, you will
:
- Serves as the primary point of contact during the software (SPS & Gentran) implementation process for the customer, with assistance as needed from implementation supervisor.
- Manages setup within TrueCommerce. Conducts testing for customers.
- Manages implementation tasks and coordinates activities with the customer, trading partners, SPS and other implementation team members.
- Manages customer expectations and project scope.
- Actively contacts and followsup with customers to drive continuous progress on the completion of their project.
- Assists the customer with usage of the TrueCommerce software.
- Assists the customer with the EDI testing process, including analyzing test results and advising the customer on steps required to fulfill testing requirements.
- Assists the customer with the integration testing process, including understanding of basic integration functions and BSP mapping changes for assigned ERP packages.
- Identifies and communicates implementation issues and escalate to the appropriate parties.
- Meets monthly golive and quality targets as determined by TrueCommerce management.
- Follows the TrueCommerceEDI Project Management Methodology (PMO) on all projects.
Chức vụ
:
Nhân Viên/Chuyên Viên
Hình thức làm việc
:
Toàn thời gian
Quyền lợi được hưởng
:
As TrueCommerce 's employee, you will have benefits
:
- We provide social insurance, health insurance & unemployment insurance as stipulated by Vietnam Labor Law for all Vietnamese members. In addition, we provide health & accident insurance for all employees & employees' relatives.
- Annual health checkup program
- 13thmonth Salary, Talent Retention Bonus, Key Bonus
- Lunch allowance and Parking fee
- Employees have 12 days of annual leave, 2 days for personal leave, 3 days summer off and Public Holidays according to state regulations.
- Have a training policy according to job needs for employees and have an opportunity to go on business trips and train abroad
- Entertainment: Football club, PingPong,...
- Company trip and teambuilding activities
Yêu cầu bằng cấp (tối thiểu)
:
Đại Học
Yêu cầu công việc
:
Requirements for Success
:
-
At least 1 year client service implementations, business to business, and/or computer support/service experience.
-
Willingness to work nightshift from 10:00 PM - 07:00 AM
Work location:
Helios Building, 5th
Floor, Quang Trung Software, Dist. 12, Ho Chi Minh City.
:
- Project management knowledge or experience is required.
- Experience in working with high volume customers and/or tasks with proven ability to keep organized and multitask.
- Experience with business systems such as Microsoft Great Plains, AX, Dynamics, QuickBooks, Sage, SAP or NetSuite is a plus.
Yêu cầu giới tính
:
Nam/Nữ
Ngành nghề
:
CNTT - Phần Cứng,CNTT - Phần Mềm,IT Support,Triển Khai Phần Mềm
Đại Học
- 3 năm
-
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