Senior Customer Service

Customer Service Manager Responsibilities Strategically lead the customer service department to enhance performance of our representatives by setting clear key performance indicators (KPIs) and career path planning for successful agents. Create processes to achieve the goals and objectives of the customer relations department given by the Top Management....

Main responsibilities Present, promote, and sell services to prospective customers to meet individual's monthly target Proceed with customer orders as the company's procedure (This task will be trained later) Follow up the running process and take care of the orders to ensure they are delivered on time Maintain customer relationships through aftersales...

Main responsibilities Present, promote, and sell services to prospective customers to meet individual's monthly target Proceed with customer orders as the company's procedure (This task will be trained later) Follow up the running process and take care of the orders to ensure they are delivered on time Maintain customer relationships through aftersales...

JOB DESCRIPTIONTitle: Customer Service RepresentativeLocation: InternationalThe Customer Service Representative is responsible for providing service excellence to customers by processing orders, quotes and assisting with all other customer needs, to provide optimal customer experience, and supporting customer service initiatives.ACCOUNTABILITIES & ESSENTIAL...

Company DescriptionSGS is the world's leading inspection, verification, testing and certification company. We are recognised as the global benchmark for quality and integrity. With more than 94,000 employees, we operate a network of more than 2,600 offices and laboratories around the world.Admin-related task:Be trained and introduced to Admin tasks and...

Mô tả công việc:(Mức lương: Thỏa thuận) Support global customers and partners. Monitor online transactions, support our clients and make payments via the Internet. Build strong relationships with customers and partners. Handle customer services inquiries and solve issues arising from customers/forwarders/third parties relating to the order...

Các thành viên của VeXeRe tin rằng một tổ chức được sinh ra là để giải quyết các vấn đề nhức nhối trong xã hội. Văn hóa công ty chú trọng tinh thần cộng đồng, hỗ trợ lẫn nhau. Tất cả thành viên VeXeRe luôn được tạo cơ hội để được thể hiện bản thân, đóng góp sáng kiến...

Company DescriptionJob Description:Job overview: Provide Customer Service in a Call Center or other area of the operations to assigned customers and accounts. Manage accounts in terms of order processing, order follow up, pricing integrity, on-time deliveries, complete order fulfillmentKey responsibilities:Handle order processing in accounts: Manage...

Mô tả công việc:(Mức lương: Thỏa thuận) To be responsible for the direct supervision and support of the Customer Service Representative staff in the clinic To ensure that the highest standard of customer service is provided in full accordance with both the company and clinic standard operating policies and procedures (POP's). To have a...

Mô tả công việc:(Mức lương: Thỏa thuận) Key ResponsibilitiesCustomer Service Management: Manage all aspects of customer service operations, including handling inquiries, resolving complaints, and addressing customer feedback promptly and professionally. Monitor customer service performance metrics and continuously improve customer satisfaction...

a leading BPO company, providing exceptional customer service solutions to clients globally. We are currently seeking a dynamic and fluent Vietnamese speaker to join our customer service team as a Customer Service Representative.Responsibilities: Resolve customer inquiries and complaints in a professional and efficient manner Process orders, returns, and...

Mô tả công việc:(Mức lương: Thỏa thuận)Report to: Digital Customer Services ManagerJob Description:Initiating initiatives and building necessary digital platforms for CS department (40%) Drive innovation and continuous improvement of people, systems, and processes Establish and manage the performance of digital objectives, CS digital plans and...

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...

**- Vexere Flight**:Các thành viên của Vexere tin rằng một tổ chức được sinh ra là để giải quyết các vấn đề nhức nhối trong xã hội. Văn hóa công ty chú trọng tinh thần cộng đồng, hỗ trợ lẫn nhau. Tất cả thành viên Vexere luôn được tạo cơ hội để được thể hiện bản thân,...

Mô tả công việc:(Mức lương: triệu VNĐ) Build, implement, and manage processes that optimize customer experience and sales operations Work closely with leadership to design and implement plans to achieve sales objectives. From marketing to operations to technology Understands and knows HOW to build KPIs, and more importantly, HOW to motivate and...

DepartmentOperations- LevelEntry Level- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause...

Main Responsibilities: To respond and ensure the customer inquiries and requests are addressed in a timely manner. To coordinate with the sales team, other internal teams, suppliers to ensure the product quality and customers' requirements are met. To handle customer complaints according to the Company procedures and service standards. To communicate with...

Mô tả công việc:(Mức lương: Thỏa thuận)PURPOSE / OBJECTIVE (OF THIS POSITION):To effectively leading and carry out the duties of a customer service and sales processing personnel role in order to achieve total customer satisfaction and corporate objectives for The Company.JOB RESPONSIBILITIES:Part 1 -Primary roles of the job which are...

Mô Tả Công Việc Manage daily booking from suppliers/shippers/sales etc and Manage booking system to receive EDI booking from customer Booking creation in specified system, update report Implement and deploy Customer SOP, IOP. Manage team to reach customer KPI base on instruction of KAM, reduce risk and potential claims. Customer relationship (external...

Location: Ho Chi Minh, VietnamSubsidiary: Rohlig Vietnam LimitedCountry: VietnamStart:ASAPResponsibilities To provide quality liaison services between clients, overseas agents, suppliers and partners, and interoffice departments, whilst supporting Sales/Operations where appropriate, with a view to achieving and exceeding targets set in terms of quality of...