E-commerce Executive

2 weeks ago


Ho Chi Minh City, Ho Chi Minh, Vietnam Moët Hennessy Asia Pacific Full time

Position:

E-Commerce Execute with Excellence:

  • Develop and maintain the Shopify platform, including updating content, creating landing pages, and ensuring a seamless user experience.
  • Manage the order taking process, ensuring that orders are processed accurately and in a timely manner, and arrange logistics for orders, including coordinating with shipping and follow up on payments to ensure timely receipt of funds.
  • Monitor & analyze website traffic, sales data, and customer behavior to identify areas for improvement and inform marketing strategy.
  • Manage daily operation of ebusiness platform including direct site and key partners, driving traffic/conversion to field business growth

- e
  • Retail Kit & Content Enrichment enhance product image and brand identity in key partners' platform, ensure MH products visual are consistent through the e retail space
  • Online Visibility Enchantment provide quality image and content for activation, e.g., development of EDM / E-Banner / blog / social media features / video content
  • Develop consumer experience, via working closely with inhouse development to enhance website infrastructure & shopping experience.
  • Act as a pilot study to eretail channel
  • Support stock control & price setting in ebusiness platform
  • Support festive and seasonal planning, pushing boundaries for enhanced delivery propositions
  • Identify growth opportunity including sales campaigns, exclusive offers campaigns

Data Collection & Analysis

  • Analyze data to uncover market insights to drive business growth
  • Provide eretail performance report on regular basis
  • Conduct market research to identify trends and opportunities in the ecommerce industry, including competitive analysis and consumer insights, and create and maintain reports monitoring industry trends and best practices in data analysis and market research to continuously improve performance, presenting findings to the management, and making recommendations for improvements.

Other Development

  • Develop internal and external training and education materials together with internal stakeholders.
  • Collect and synthesize best practices, both internal and external, to promote internal capabilitybuilding

Profile:

  • Fluent in English and Vietnamese
  • Bachelor's degree in business, marketing, data analysis, or a related field
  • Strong analytical skills and ability to use data to make informed decisions
  • Experience with ecommerce platforms, preferably Shopify, and data analysis tools
  • Knowledge of market research methods and techniques
  • Excellent communication and collaboration skills
  • Ability to manage multiple projects in a fastpaced environment

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