E-commerce Operation Executive

1 week ago


Ho Chi Minh City, Ho Chi Minh, Vietnam Chợ Tốt Full time

Operations are the heartbeat of our service - ensuring our operations team is levels ahead of the general market in terms of their quality control and speed of work - as businesses depend on the operations team to drive their productivity 24/7/365.

As an E-Commerce Operation Executive, you will play a key role in building our company's e-commerce operations, supporting the Operations Lead to ensure E-commerce operations are run efficiently.

We're looking for someone who is process-driven, detail-oriented, and organized, but also excited to roll up their sleeves and get their hands dirty.


Responsibilities

  • Assist the ecommerce operations team to manage online operations:
  • Product onboarding
Assist with stocktake and phone testing through internal software

Edit product images post photoshoots

Upload products online

  • Order fulfillment
Process, prepare and pack orders

Coordinate well with logistics partners to ensure delivery services are performed efficiently

Support self-collection service whenever necessary

Supporting customer online enquiries

  • Warehouse Inventory Management
  • Managing and planning manpower demands according to the supplydemand
  • Consult and sell the phones when the customers purchase at the office
  • Any other adhoc tasks assigned

Qualifications:

  • Diploma in Supply Chain/ Logistics Management
  • 2 to 3 years of work experience in FMCG, Consumer industry, Mobile phone retail
  • Good knowledge of warehouse and inventory management
  • Good verbal communication skills
  • Highly organized and has good time management
  • Excellent communication and interpersonal skills


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