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E-commerce Operation Executive
1 week ago
Operations are the heartbeat of our service - ensuring our operations team is levels ahead of the general market in terms of their quality control and speed of work - as businesses depend on the operations team to drive their productivity 24/7/365.
As an E-Commerce Operation Executive, you will play a key role in building our company's e-commerce operations, supporting the Operations Lead to ensure E-commerce operations are run efficiently.
We're looking for someone who is process-driven, detail-oriented, and organized, but also excited to roll up their sleeves and get their hands dirty.
Responsibilities
- Assist the ecommerce operations team to manage online operations:
- Product onboarding
Edit product images post photoshoots
Upload products online
- Order fulfillment
Coordinate well with logistics partners to ensure delivery services are performed efficiently
Support self-collection service whenever necessary
Supporting customer online enquiries
- Warehouse Inventory Management
- Managing and planning manpower demands according to the supplydemand
- Consult and sell the phones when the customers purchase at the office
- Any other adhoc tasks assigned
Qualifications:
- Diploma in Supply Chain/ Logistics Management
- 2 to 3 years of work experience in FMCG, Consumer industry, Mobile phone retail
- Good knowledge of warehouse and inventory management
- Good verbal communication skills
- Highly organized and has good time management
- Excellent communication and interpersonal skills
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