Contact Center

Work Location Ho Chi Minh (District 7)Job Level Experienced (Non - Manager)Job Type PermanentExperiences 2 YearsSalary NegotiableIndustry Banking, Customer ServiceJob Benefit: Insurance Travel opportunities Health checkup Training & Development Salary review To response all customer's general inquiries on all Omni Channels. To support customer's requests on...

12 Jun 2024Officer, Contact Center :Category: Operations DivisionJob Type: Facility: Customer ServicesJob Purpose:Key Accountabilities (1):Perform 24/7 call center work Work in assigned shift (including holidays and public holidays) to ensure 24/7 operation. Analyze customer needs and advise and guide appropriate financial products and services through...

Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...

Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...

Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...

Job description:Work with the CCM to ensure successful day to day running of the Contact Center team through strong leadership, motivating, engaging and coaching staff (3rd party Tele Agents) to deliver exceptional service.Responsible for achievement of KPIs for the team of Supervisors under his supervision.Follow up on issues affecting delivery of...

**Mô tả công việc**:(Mức lương: triệu VNĐ) Duties and Responsibilities:Establish and maintain good relationship with customer by:- Understanding the products, business processes company standards to serve customers in the best way.- Handle and/or co-ordinate with related departments to handle customer complaints effectively and tactfully.- Join...

Mô tả công việc:(Mức lương: Thỏa thuận) Be a representative to assist, manage, and resolve customer problems and concerns. Identify and escalate customer issues to the appropriate bank department, as well as executing banking transactions and crossselling products or special promotions. Research required information using available resources...

Primary Responsibilities Teledetail products in a way that is relevant to each individual customer; customize discussions and client interactions based on understanding of customer's needs, in a manner consistent with the laws, regulations and our company values & policies. Within selected customer accounts, act as primary point of contact to ensure that a...

Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...

Career Opportunities at IDP Education:_ (Ho Chi Minh Office)_:IDP Education Pty Ltd (IDP) is a global company offering student placement and English language testing services. Using its network of over 80 student offices in 25 countries, IDP places international students into educational institutions of Australia, UK, United States, Canada and New...

Main Responsibilities: Supervise, manage operations of call center Guide team members to implement operational tactics, making sure members are aware of project target and are capable of achiving it (through training, coaching, horenso) Make and check reports on project status, sales performance, issues & action plan to improve Give appraisal on team...

Job briefYour job as an QC & Training Supervisor is to ensure:The quality of call center staff in professional compliance and bring satisfaction to customers. Through the test results, make recommendations to bring the highest operational quality efficiency. Train call center staff to have appropriate skills and skills for the project to bring satisfaction...

Date posted:Apr 27, 2023City:HCMCountry/Region:VNType of Contract:Fixed-term contractJob Requisition ID:3056Key account manager_Center (Based HCM)- Mission: The Key Account Manager (KAM) will be the main contact person managing all of the revenue generating activities for tender in all Center Region. The KAM is expected to be the expert about tender's...

Mô tả công việc:(Mức lương: Thỏa thuận) Supervising and managing guest services center section. Accountable for performance of section of GXP champion. Operate telephone switchboard, process guest requests for wakeup calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all...

Mô tả công việc:(Mức lương: triệu VNĐ) 1/ Academic Support Be responsible for the learning success of your cohort of students, provide coaching and feedback to ensure they reach their language learning goals by following the Wall Street English Method Work closely with your students to understand their goals, needs and weaknesses in language...

Job Number Job Category Rooms & Guest Services OperationsLocation Le Méridien Saigon, 3C Ton Duc Thang Street, Ho Chi Minh City, Hi Chi Minh, Viet Nam VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Assist guests with their business center needs (e.g., making copies, sending faxes, typing) and bill services. Open...

Mô tả công việc:(Mức lương: Thỏa thuận)The primary responsibility of Team Manager is to monitor and enhance the goal of quality support by providing individual coaching feedback and one-on-ones that focus on improving customer satisfaction and communication skills.Report to: Operations ManagerResponsibility: Acquire and update knowledge of...

Company Description The Bosch Group is a leading global supplier of technology and services. It employs roughly 394,500 associates worldwide (as of December 31, According to preliminary figures, the company generated sales of 71.6 billion euros in 2020.Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology, Consumer...

Company DescriptionEducation Development Center (EDC) is a global nonprofit that advances lasting solutions to improve education, promote health, and expand economic opportunity. Since 1958, we have been a leader in designing, implementing, and evaluating powerful and innovative programs in more than 80 countries around the world.EDC promotes equity and...