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Technician Executive
1 week ago
DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - HanoiThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products.
The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud. Browse our Operations team openings to see how you can make an impact with us.- Support daytoday issues to ensure smooth operations
- Attend to breakdown & maintenance complaints promptly
- Carry out scheduled maintenance works according to checklist at designated areas/sites
- Perform minor repair & diagnose faults
- Repair, clean, lubricate, and adjust parts, equipment, and machine where required
- Any other tasks as required by technician lead
Requirements:
- Graduated from Electrical or Automation Engineer degree
- 12 years of experience in automated warehouse/manufacturing facility
- Willing to learn and ensure the machine is always ready for usage.
- Able to troubleshoot machine problems and document them down for learning.
- Willing to learn, take equipment ownership and be involved in ensuring machine reliability.
- Solve equipment/system problem(s) through recognized methodologies like root cause analysis.
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