![NavigosSearch](https://media.trabajo.org/img/noimg.jpg)
IT Support Technician Supervisor
2 weeks ago
What We Can Offer:
- Professional work environment
- Healthcare plan
- Competitive Salary and Bonus
- Insurance
- Paid leave
- Provide assistance around complex support issues helping to identify rootcase and/or remediate as needed
- Partner with various functions to understand business needs & translate into viable technical solutions
- Participate in the global team outside North America on best methods and efficiency for workstation management
- Provides initial Tier 1 & 2 support for all assigned support desk incident requests following the ITIL framework for service management
- Performs initial problem discovery, escalation and resolution for all requests. Logs requests and documents request resolutions appropriately
- Manage, sorting, and tracking service requests. Ensure proper recording, documentation and closure in the service desk tracking system
- Develop standard procedures for recurring service request issues
- Images PCs to meet established departmental criteria
- Create documentation on standard support resolutions and publish this documentation accordingly for future reference
- Perform routine patching for desktops and laptops
- Perform administration tasks in Active Directory and AZURE, maintaining security account access and authorizations for new and existing endusers
- Maintain and Administer Desktop/Laptop encryption process
- Execute basic administrative tasks in the phone system
- Administer printers and print servers
- Implement special projects or tasks as assigned
Job Requirements:
- English fluent, both written and spoken (Level B1/2)
- At least 35 years' experience working as a Desktop Support Technician or equivalent
- Handson experience with printers and print servers is required
- Handson experience with Microsoft Active Directory is required
- Bachelor's degree in Computer Science or a related Technology discipline preferred
- Demonstrate the ability to effectively analyze and resolve problems and be assertive in presenting solutions
- Ability to organize and set priorities according to situational demands and work effectively under stress and with mínimal supervision
- Hands on experience with imaging computers on any software such as (Microsoft InTune, Office 365, Windows Deployment)
- Hands on experience troubleshooting and installing Microsoft Windows7/Windows10, Office 365 Suite and other Microsoft products
- Hands on experience with Linux & remote support tools is a plus
Job Locations:
- Hai Duong
-
Desktop Support Technician
2 weeks ago
Hanoi, Hanoi, Vietnam Optimizely Full timeIntroduction:Optimizely is looking for a Desktop Support Technician, specializing in Linux Desktop Support (specfically Debian/Ubuntu). Individual will be working closely with our Campaign Development Environments in Berlin and Vietnam. In addition, individual will work closely to support Client Platform Engineers in Windows and Mac management utilizing...
-
Chemical Technician
2 weeks ago
Hanoi, Hanoi, Vietnam NavigosSearch Full timeWhat We Can Offer: Healthcare Bonus Transportation Job type: full time permanent Employee type: local VietnameseThe Chemical Technician is responsible for the overall safe, reliable and efficient management of the power plant water chemistry and related issues in accordance with industry standards, environmental restrictions, original equipment manufacturers...
-
Engineer Technician
2 weeks ago
Hanoi, Hanoi, Vietnam Coats Group plc Full timeDate:6 Feb 2024Location: Hung Yen, VNCompany:CoatsRole Purpose The technician's responsibilities include repairing and servicing systems, diagnosing problems and troubleshooting equipment, running tests and completing reports, updating and improving existing systems, and repairing or replacing faulty equipment. To ensure all Customer's EHS policies are...
-
Quality Technician
2 weeks ago
Hanoi, Hanoi, Vietnam Dupont Full timeAt DuPont, we are working on things that matter; whether it's providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world.If you would like to be a part of a premier multi-industrial company that is...
-
IT Support/ Help Desk Technician
2 weeks ago
Hanoi, Hanoi, Vietnam Dinosys Full time**IT Support/ Help desk Technician**:Dinosys- Ứng TuyểnIT Support Networking System Admin- Đăng nhập để xem mức lương- Dinosys branch in Hanoi No. 9, Hang Bun Street,, Nguyen Trung Truc Ward, Ba Dinh, Ha Noi- Xem bản đồ- Tại văn phòng- 1 phút trước**3 Lý Do Để Gia Nhập Công Ty**:- Would you like to work in a dynamic & fun...
-
End User Support Engineer
2 weeks ago
Hanoi, Hanoi, Vietnam Eljay Engineering India Full timeExperience: 2+yrsCall / Whatsapp:Requirement: 2+ year's providing IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or customer security compliance requirements. Client insists on Background checks be provided for...
-
Laboratory Technician
2 weeks ago
Hanoi, Hanoi, Vietnam Bemis Associates Inc. Full timeJob Overview:As a Laboratory Technician, you will be responsible for providing technical support to our customers by creating/conducting testing on lab samples of garment/têxtile, operating all necessary lab equipment and providing accurate and timely reporting of test results.Essential Duties and Responsibilities: Handle customer test requests with...
-
Technician Executive
2 weeks ago
Hanoi, Hanoi, Vietnam Shopee Full timeDepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - HanoiThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts...
-
Service Desk Technician
2 weeks ago
Hanoi, Hanoi, Vietnam Discova Full timeJOB NO: 519091BRAND:DISCOVAWORK TYPE:FULL TIMELOCATION: HANOI, VIETNAMCATEGORIES: WHOLESALE & PRODUCTService Desk TechnicianDiscova is on the lookout for a Service Desk Technician superstar to join our savvy IT teamAbout the OpportunityAs Service Desk Technician, you are critical in ensuring proper computer operations in Discova so that end users can...
-
Helpdesk Technician
2 weeks ago
Hanoi, Hanoi, Vietnam Adecco Full timeJob summary:Responsibilities: Serve as the first point of contact for internal customers/users seeking technical assistance over the IT service management system or phone. Follows IT Service policies and procedures and provides timely response to incidents assigned to them in the IT Service Management System. Verifies incident description and severity with...
-
Service Desk Technician Hanoi
2 weeks ago
Hanoi, Hanoi, Vietnam Discova Full timeJob no: 516936Brand: DiscovaWork type: Full timeLocation: Hanoi, VietnamCategories: Information & TechnologyService Desk TechnicianAre you meticulous, analytical and a great communicator? Then we can't wait for you to join our global team as a Service Desk TechnicianAbout the OpportunityYour main responsibilities are: Build rapport and elicit problems for...
-
Biomedical Technician
2 weeks ago
Hanoi, Hanoi, Vietnam GE HEALTHCARE Full timeJob Description Summary: As an Biomedical technician Intern at GE Healthcare, every moment partnering with customers is an opportunity to impact the lives of patients. You'll be the face of our life-changing products, you'll drive customer satisfaction through excellent service, and you'll help healthcare professionals deliver world-class care to patients...
-
Maintenance Technician
2 weeks ago
Hanoi, Hanoi, Vietnam Công ty Cổ phần Tetra Pak Việt Nam Full timeMô tả công việc:(Mức lương: Thỏa thuận)Job summary:The Maintenance Technician will perform preventative, reactive maintenance and repairs as scheduled or required in order to attain maximum productivity and functionality in plant operations. The employee in this role must have strong communication, observational, and operational skills with an...
-
Field Service Engineer
2 weeks ago
Hanoi, Hanoi, Vietnam Ford Motor Company Full timeBENEFIT:Mobile allowance.Job car for business and family usage,Fixed 13 th month salary and annual incentive bonus.REQUIRED BACK-GROUND/ EDUCATIONGraduated from University with a major in Technical Automotive Engineering.QUALIFICATIONS3-5 years of working experience Automotive Technical.Driving license B2 class or higher with experience.Good at English...
-
Senior Technician
2 weeks ago
Hanoi, Hanoi, Vietnam Navigos Search Full timeMô tả công việc:(Mức lương: Thỏa thuận)Job description Support and control all sewing technicians and job trainers in the sample room while attaining the quality and responsible for technicalrelated issues in the sample room. Keep all sample room records/ reports pertaining to quality and productivity in order to address inefficiencies and...
-
Engineering Technician
2 weeks ago
Hanoi, Hanoi, Vietnam Công Ty Trách Nhiệm Hữu Hạn Nước Giải Khát Coca‑Cola Việt Nam Full timeMô tả công việc:(Mức lương: Thỏa thuận)Utility Technicians are responsible for the technical maintenance & operation of utility equipment, inclusive of autonomous maintenance tasks, in order to support manufacturing & supply good quality steam, air, CO2 & Cooling down beverage before filling.1) Key Responsibility: Operate utility equipment....
-
Academic Supervisor
2 weeks ago
Hanoi, Hanoi, Vietnam HRchannels Group - Headhunter Vietnam Full timeHRchannels Group - Headhunter VietnamHà Nội View om MapPost Date: 30/03/2023Applications 0Views 21Job Detail: Offerd Salary (USD) Login to view salary Career Level Team leader/ Supervisor Experience 13 Years Gender Male/Female Sector Hanoi, TP.HCM Industry Education/Training/Library, Executive ManagementOur client is a foreigninvested manufacturing...
-
IT Helpdesk Technician
2 weeks ago
Hanoi, Hanoi, Vietnam Discova Full timeDiscova***- Số 33 Trúc Bạch, Phường Trúc Bạch, Quận Ba Đình, Hà Nội, Ba Dinh, Ha Noi- At office- Posted 5 hours ago- Skills: EnglishSystem AdminIT SupportTop 3 reasons to join us:International and dynamic working environmentJob description:About The OpportunityAs IT Helpdesk Technician, you are critical in ensuring proper computer...
-
IT Supervisor
2 weeks ago
Hanoi, Hanoi, Vietnam HRchannels Group - Headhunter Vietnam Full timeHRchannels Group - Headhunter VietnamHà Nội View om MapPost Date: 28/08/2023Applications 0Views 34Job Detail: Offerd Salary (USD) Login to view salary Career Level Non Manager Experience 13 Years Gender Male/Female Sector Da Nang, Quang Nam, Thua Thien Hue Industry IT Hardware/Networking, IT Software, Sales (Garment)Our client is a foreigninvested...
-
IT Support
2 weeks ago
Hanoi, Hanoi, Vietnam Gene Solutions Full timeIT Support:Gene Solutions- Ứng TuyểnIT Support English Networking- Đăng nhập để xem mức lương 214 Hào Nam, Cát Linh, Dong Da, Ha Noi Xem bản đồ Tại văn phòng 36 phút trướcMô Tả Công Việc: A proactive and enthusiasm technical infrastructure professional to join the IT Team, the role will report to the IT Service and Infra...