IT Support

2 weeks ago

Hanoi, Hanoi, Vietnam Gene Solutions Full time

IT Support:

Gene Solutions
- Ứng Tuyển

IT Support English Networking
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Mô Tả Công Việc:

A proactive and enthusiasm technical infrastructure professional to join the IT Team, the role will report to the IT Service and Infra Lead
Be based in Hanoi and majorly support Hanoi users, nearby provinces, and Southern Asia colleagues (in English)
Support user for technical issues: computer, networks, O365, digital tool, printer, and other hardware devices
Manage inventory of hardware and software: Install and setup computers for new joiners, collect returned computers and devices from leavers
Proactively take care of information security matters in Hanoi office in accordance with procedure, and per instruction of the IT Governance and Security
Other tasks assigned by superiors

Yêu Cầu Công Việc:

IT degree or equivalence
Fluent in English communication
Be able selfmanaged tasks and working with supervisor remotely (in HCM City)
Integrity and honesty
Good at Windows 10/11, Microsoft Office 365, MS. Outlook, MS. Teams, SharePoint, and popular software
Experience in setup and support desktop and laptop computer hardware
Experience in service desk; have an effective method of guiding as well as supporting users
Experience in support and setup mobile device for Enterprise is an advantage
Good awareness of information security
Dynamic, accountability, and well cooperation with colleagues

Tại Sao Bạn Sẽ Yêu Thích Làm Việc Tại Đây:

Discounted suitable genetic testing products offered for you and your loved ones;
Healthcare insurance, plus Adoption/Fertility (IVF test) support;
Shared leaves, wellness, and leadership training, and volunteer time off;
Flexible working hours, casual working attire, transparent and supportive culture;
And much more for you to explore with us

Ruby On Rails Developer