Technical Service Lead

2 weeks ago


Ho Chi Minh City, Ho Chi Minh, Vietnam Adecco Full time
Job LocationHo Chi Minh City

Job typePermanent

SalaryNegotiable

Theo lĩnh vựcTechnical / Manufacturing

Experience7-10 Năm

IndustryAutomotive

Job summary:

Responsibilities:

  • Lead Fleet Approach Activity (summarize & report activities weekly/monthly, get biz with new fleet as OB target)
  • Lead Field test/Monitoring test activities (instruct PIC to make/align yearly plan, deploy to teammates to execute, summarize & report result periodically, manage progress)
  • Lead Product Survey activities (instruct PIC to make survey plan, deploy to teammates to execute, analyze & report to BOM, manage progress)
  • TECH PIC in Central area, Binh Duong province & 6 districts in HCM city (execute common works & fleet approach to support biz)
  • Handle market issues in territory in charge and support teammates in south to handle as well.
  • In charge of sales efficiency of passenger cars and trucks tyres.
  • Fleet Approach:
  • Make scheme for FA program (trial use/monitoring test)
  • Align FA scheme with Leader/HOD, deploy to teammates
  • Set FA target for each PIC according to 24OB
  • Follow activities, summarize & report to HOD weekly, company monthly (in monthly report)
  • Manage progress to achieve OB target (#new fleet get biz, key activities execution as timeline/Action plan)
  • Field test/Monitoring test:
  • Instruct PIC to make/align yearly plan (test objective, #test, timeline, budget)
  • Set target for each PIC/align with Leader/HOD
  • Instruct PIC to prepare test instruction, proposal, supporting documents
  • Follow mounting, period inspection and summarize, update result to Team/HOD/BOM/GD
  • Manage progress to obtain sufficient data to contribute for product planning, Sales activity
  • Product Survey (Scrap tires survey + VOC + CVI):
  • Instruct PIC to make plan
  • Align with HOD, deploy project to teammates to execute
  • Communicate with dealers/fleets to collect scrap tires
  • Onfield survey (inspect scrap tires, interview VOC)
  • Instruct PIC to consolidate data, analyze & report
  • Manage progress to achieve survey target, value output
  • FE common Works & Technical Issues Support In Territory (Executing & Supporting):
  • Handle claim tires / market issues in territory in charge
  • Execute Field test/Monitoring test as assigned target.
  • Execute survey activity as assigned target.
  • Execute fleet approach activity to support biz (Drive sales by technical data)
  • Build market profiles to understand overview market, take right action to maximize contribution to biz
  • Family Channel Support
- TBR [BTTC/ FP]:

  • Family Channel Support
  • On site/ OJT training for new TB FMC/as requested of Old TB FMC
  • Support FMC Audit

Experience requirements:

  • At least 7 years in automobile & tire
  • Good technical background
  • Skills:
  • High logical
  • Problem solving
  • Customerorientated
  • Communication and reporting with proficient MS office
  • Language: English

Education requirements:

  • Bachelor or Engineering degree in Chemical Industry/Automotive/Automobile

Contact Person:

Anh Phan

Adecco
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