Technical Delivery Lead

2 weeks ago


Ho Chi Minh City, Ho Chi Minh, Vietnam RMIT University Full time

Overview:

  • RMIT University Commitment


RMIT is committed to the rights of students and staff to be safe, respected, valued, and treated as an equal in their place of study and work.

All staff are expected to share this commitment and contribute to a safer community. While carrying out their role, staff are in a position of trust with students.

Staff have a duty of care to report wellbeing concerns about students through the designated channels and uphold to the code of conduct.

RMIT Vietnam expects all staff members to comply with its Code of Conduct, policies and procedures, which relate to legal and regulatory requirements and our ways of working.


  • Why RMIT University Vietnam?
Reputation and rankings - RMIT University

Rewards and Benefits:

  • Competitive salary package and allowances
  • Generous annual leave, carer leave and public holidays (Christmas and Tet Holidays)
  • Private health insurance and wellness programs
  • Professional development and career advancement
  • Access to stateoftheart facilities and resources
  • A vibrant and diverse campus life and more
RMIT Vietnam has been honoured with the respectable HR Asia Award as Top Employer to Work For in Asia.

To find out more about RMIT Vietnam and our current vacancies, please visit our website:

  • Position Summary


As a Technical Delivery lead, you will be responsible for overseeing the delivery of end user technical work to the business units and ensure that the services provided meet the needs of the stakeholders, as well as the quality and performance expectations of the organization.

These works include the new built or enhancement of end user technologies and Audio-Visual hardware / software installations across the university's teaching spaces & venues.


  • Reporting Line

Reports to:
IT Customer Services Manager

  • Key Accountabilities
  • Work closely with solution consultant, business technology partner and engineering teams to understand client requirements and translate them into technical specifications.
  • Manage full life cycle of end users' technical delivery work.
  • Oversee the delivery of end users technical work to stakeholders and coordinate the efforts of different teams to ensure that services are delivered in a timely and efficient manner.
  • Create longterm and healthy customer relationship, acting as the bridge between the business units and our operational end user technical delivery teams.
  • Manage stakeholder expectations by playing as escalation point for any issues during the end users technical delivery work (customers, management, various teams, third parties)
  • Maintain customers' satisfaction through solutionoriented mindset and improvement plans.
  • Track the technical delivery work and communicate status updates to stakeholders.
  • Identify and mitigate risks and dependencies of the end users technical delivery work.
  • Implement and oversee quality assurance measures throughout the technical delivery work.
  • Identify and implement process improvements to enhance efficiency and delivery.
  • Foster a collaborative and highperforming team environment.
  • Plan budgets and resources for end users technical delivery teams, ensuring that resources are allocated effectively, and that costs are kept within budget.
  • Stay current on the latest technologies and trends within their area of expertise.


Key Selection Criteria
  • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
  • Minimum 7+ years of experience in a technical delivery leadership role.
  • Proven track record of successfully delivering complex technology projects on time and within budget.
  • Strong understanding of project management methodologies.
  • Strong leadership skills with the ability to motivate and inspire a team.
  • Working knowledge with PowerBI or other similar reporting tools.
  • Strong problemsolving and troubleshooting abilities, with a customercentric approach.
  • Indepth knowledge of ITIL framework and IT service management principles.
  • Experience with IT service management tools (Jira, ServiceNow)
  • Excellent communication and interpersonal skills, with the ability to effectively communicate technical concepts to nontechnical users.
  • Excellent communication, diplomacy, facilitation, influencing and negotiation skills and demonstrated ability to adapt these to a diverse range of stakeholders and contexts at senior leadership levels
  • Strong organizational and time management skills, with the ability to prioritize and manage multiple tasks simultaneously.
  • Demonstrated knowledge and commitment to continuous improvement principles.
  • Ability to display appropriate behaviours in line with the position and RMIT Values.
  • IT certifications such as ITIL, PMP are desirable.
  • English Proficiency
English is the language of teaching and communication at RMIT Vietnam. For this role, the minimum requirement is IELTS General with a score of at least 6.5 (or equivalent, as outlined in the Recruitment, Selection and Onboarding
  • Technical Lead

    2 weeks ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam Talentnet Full time

    $1,800 - $2,200RESPONSIBILITIES: Technical Leadership: Provide technical guidance, mentorship, and leadership to a team of.NET developers, fostering a collaborative and innovative environment. Architectural Design: Collaborate with other tech leads to design scalable and robust software architectures using.NET technologies. Code Review: Conduct code reviews...

  • Technical Lead

    2 weeks ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam SoftwareONE Full time

    Job Function:Cloud & Software Services Why SoftwareONE?:The role: The Technical lead will be responsible for managing local delivery and presales resources to provide high level of services and maintain their efficiency. Resource management: planning resources workload based on current and upcoming activities, development plans for engineers, improving...

  • Technical Lead

    2 weeks ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam Aloha Consulting Group Full time

    Lead the technical team of.NET developers by providing guidance, mentorship, and fostering an innovative environment. Collaborate with fellow tech leads to design scalable and robust software architectures using.NET technologies. Conduct comprehensive code reviews to ensure code quality, compliance with coding standards, and proper documentation. Manage...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Ascenda Loyalty Full time

    **Nice to meet you, We are AscendaAscenda makes payments and banking rewarding We are reimagining how the financial services industry builds deeper customer connections with innovative rewards. Our premium SaaS solutions power loyalty for Fintechs and top-tier banks. Our clients include HSBC, Capital One, American Express, Virgin Money and Brex. With a...

  • Lead Technical

    2 weeks ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam taptap Full time

    TAPTAP is Vietnam's #1 Engagement & Loyalty platform with 3M users and 3,000+ partner stores across 15 industries. Our shareholders include Vietnam Investments Group (VIG) and United Overseas Bank Limited (UOB). VIG is a leading private equity firm in Vietnam with total funds under management of over USD 500 million and with stakes in over 35 brands in the...

  • Technical Team Lead

    2 weeks ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam OPSWAT Full time

    OPSWAT is a global cyber security company providing solutions for enterprises since 2002 to identify, detect, and remediate advanced security threats from data and devices coming into and out their networks. Trusted by over 1,000 organizations worldwide and with over 30 anti-malware engines, 100+ data sanitization engines and more than 25 technology...

  • Senior Technical Lead

    2 weeks ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam HEX TRUST VIETNAM Full time

    Senior Technical Lead (Java, Golang):HEX TRUST VIETNAM- Ứng TuyểnTeam Leader Java Golang- Đăng nhập để xem mức lương 16 Nguyễn Trường Tộ, Phường 12 (Quận4),, District 4, Ho Chi Minh Xem bản đồ Tại văn phòng 5 giờ trướcMô Tả Công Việc:About Hex TrustHex Trust is Asia's leading provider of digital asset custody...

  • Technical Lead

    2 weeks ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam NAB Innovation Centre Vietnam Full time

    NAB Innovation Centre Vietnam***- ETOWN 5, số 364 Cộng Hòa, Phường 13, Quận Tân Bình, Tan Binh, Ho Chi Minh- E.Town Central, 11 Doan Van Bo Street, District 4, Ho Chi Minh- Hybrid- Posted 10 hours ago- Skills: JavaSoftware ArchitectSpringTop 3 reasons to join us:Very competitive remuneration package Build products for millions of users in...

  • Delivery Consultant

    2 weeks ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam SoftwareOne Full time

    Job Function:Software & Cloud Services The role:As a Senior Delivery Consultant, you will be responsible for planning, executing, and managing the implementation of AWS solutions for our clients. This includes managing on-premises to AWS cloud migrations as well as cloud-to-cloud migrations. You will work closely with our clients to understand their needs,...

  • Technical Lead Aws,

    2 weeks ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam Công Ty TNHH Simpson Strong-Tie Việt Nam Full time

    Mô tả công việc:(Mức lương: Thỏa thuận)Top 3 Reasons To Join Us13th Salary; Performance bonusPremium health care for you and your familyOpportunity to be on site in the USAThe JobYOUYou want to be an important member of a strong team of other makers who take pride in their work and support each other. As an Technical Lead, you will be...

  • Medior Technical Lead

    2 weeks ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam Positive Thinking Company Full time

    At the Positive Thinking Company by CBTW, we are looking for your talent to strengthen and grow our community of apps and platforms experts. Joining us is joining a company that resembles you, building itself as you express your talents, share your passion, and communicate your ideas.So, would you like to take off with us to join the BOT team and become our...

  • Technical Lead

    2 weeks ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam Faba Technology Full time

    Faba Technology Block D, Sadora, 2 Street 13, Thu Thiem Ward, District 2, Thu Duc City, Ho Chi Minh At office Posted 8 hours ago Skills:PHPSoftware ArchitectReactJSTop 3 reasons to join us: 13th salary is paid before Lunar New Year Project allowance base/ Annual salary review Team building, picnic, sport activitiesJob description:As a Technical Lead, you...

  • Technical Lead

    2 weeks ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam CodeLink Full time

    CodeLink***- 131 Xo Viet Nghe Tinh 17 Ward, Binh Thanh, Ho Chi Minh- Tran Phu street, Hai Chau, Da Nang- 5 Dien Bien Phu, Ba Dinh, Ha Noi- Hybrid- Posted 5 hours ago- Skills: Team LeaderNodeJSReactJSTop 3 reasons to join us:Global product & excellent team Focus on quality & personal growth 3 remote days per weekJob description:Description: We are a talented...

  • Head of Delivery

    2 weeks ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam NAB Innovation Centre Vietnam Full time

    NAB Innovation Centre Vietnam***- The Hallmark, 15 Tran Bach Dang, Thu Thiem Ward, Thu Duc City, Ho Chi Minh- Hybrid- Posted 1 day ago- Skills: Project ManagerEnglishScrumTop 3 reasons to join us: Very competitive remuneration package Build products for millions of users in Australia Hybrid and flexible working environmentJob description:ABOUT THE JOB You...

  • Technical Lead

    2 weeks ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam NashTech Full time

    Description:The Technical Lead is responsible to handle complex software programs implementation; Makes, applies and documents detailed designs based on high-level design specification; Plans, executes and documents unit tests; Is accountable for unit test leakage; Report status and issues; Contributes to system component design and design decisions. Can...

  • Java Technical Lead

    2 weeks ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam SecuTix Full time

    Java Technical Lead:SecuTix- Ứng TuyểnJava Team Leader Spring- Đăng nhập để xem mức lương Melody 2 Tower N1, Dien Bien Phu, Binh Thanh, Ho Chi Minh Xem bản đồ Tại văn phòng 5 giờ trước3 Lý Do Để Gia Nhập Công Ty:Product environment, startup mindset Open, dynamic, international working environment Great package, 18 leave...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Công Ty TNHH Bosch Global Software Technologies Full time

    Mô tả công việc:(Mức lương: Thỏa thuận) Objective is to develop an ecosystem that will be the start of single point of entry platform to better leverage technology, knowledge and resourcesacross GS. Lead the Digital Delivery Team in APAC and actively shape the digital transformation of GS Lead the agile working mode of the Digital Delivery Team...

  • Technical Lead

    2 weeks ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam codelink Full time

    We are scaling up quickly, while maintaining our work quality with agile processes, rigorous engineering practices, and a focus on proven and cutting- edge technologies. Our years of experience in software development, together with our investment in R&D, such as AI and ML, have helped us stay ahead in the competitive landscape.We are a talented team of...

  • Java Technical Lead

    2 weeks ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam Argyll Scott Full time

    The Technical Leader will drive the efficient delivery of change through analysis, definition, and documentation of requirements whilst identifying potential solutions using agile delivery frameworksKey Responsibilities: Work in small, highly collaborative agile teams. You and the team will have a clear mission and ownership of an important outcome that...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Aloha Consulting Group Full time

    In response to our ongoing expansion, even amidst the challenges of COVID, were seeking out talented collaborators to join our dynamic projects. Youll have the exciting opportunity to work with cuttingedge and contemporary architectural designs and technologies like Microservices, Angular 10,.Net Core, and more. Our modern and welcoming office space, coupled...