IT Systems Administrator

2 weeks ago

Hanoi, Hanoi, Vietnam Peppermint Intelligence Full time
Peppermint Intelligence

***- Toong Coworking Space - Tầng 2 Tòa 25T2 Hoàng Đạo Thúy, Cau Giay, Ha Noi- Hybrid- Posted 30 days ago- Skills:
  • Manager
System Engineer

Database

Job description:

  • Oversee and manage the organisation's IT infrastructure across both business entities.
  • Ensure reliable operation of core systems, including Google Workspace, Microsoft 365, Slack, Atlassian tools, timesheeting systems, centralised password management solutions, and antivirus software.
  • Provide comprehensive support across multiple operating systems, including Mac, Windows, and Linux.
  • Develop and maintain an asset register to track and manage IT resources.
  • Manage major IT projects, such as Google Workspace migrations and system updates, upgrades, migrations, and outages.
  • Establish and oversee a support desk system, including the creation of walkthroughs, knowledge base documentation, and tutorial videos.
  • Manage vendor selection, planning, implementation, onboarding, training, and operation of other systems and solutions identified by the business.
  • Set up adoption, utilisation, and activity reports and dashboards to monitor and optimise system performance.
  • Ensure all systems are operated securely according to our internal policies to maintain data integrity and compliance.

Your skills and experience:

  • You have proven experience in managing IT systems within a multinational or multibranch environment.
  • You're wellversed in systems networking, IT standards, and database management.
  • You are experienced with Google Workspace, Microsoft 365, Slack, Atlassian, timesheeting solutions, centralised password management, antivirus solutions, and supporting Mac, Windows, and Linux environments.
  • You've demonstrated your ability to set up and manage support desk systems, including creating effective documentation and tutorial videos.
  • You have experience setting up and managing adoption, utilisation, and activity reports and dashboards.
  • Your leadership skills are complemented by strong organisational and analytical capabilities.
  • You are adept at solving problems and multitasking effectively.
  • You have a strong commitment to maintaining the security and integrity of IT systems according to established internal policies.
  • You communicate clearly and interact positively with all levels of an organisation.

Why you'll love working here:

  • At Peppermint Innovation, we recognise your expertise and the choices you have in your career path.
Here's why we believe you'll love being part of our team:

-
Ownership and Autonomy: We trust you to take charge of your work, giving you the autonomy to innovate and the ownership to see your projects through from conception to completion.
-
Growth and Development: We are committed to your professional development, offering access to training and learning resources to broaden your skills and enhance your career trajectory.
-
Meaningful Contributions: Your work will directly impact our success, contributing to our mission of improving financial inclusion and delivering exceptional digital customer experiences. You'll see the results of your efforts, making a tangible difference in our company and for our clients.
-
Dynamic and Innovative Environment: As part of our team, you'll work in a setting where technology meets creativity. We value and promote personal and professional growth, offering you opportunities to influence our future and expand your horizons.
-
Strategic Impact: Embrace the chance to make a significant impact on our operations and strategic success, driving the innovation that differentiates us in the market.

Peppermint Intelligence:

  • Company type
  • IT Product
  • Company industry
  • IT Services and IT Consulting
  • Company size
  • 150 employees
  • Country


 United Kingdom
  • Working days


 Monday
  • Friday
  • Overtime policy
  • No OT

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