Content Production Coordinator

2 weeks ago


Ho Chi Minh City, Ho Chi Minh, Vietnam Intrepid Group Full time

of skills,production-relatedregard,contentthe ,,About Intrepid
We are supported by Ascential, a global leader in information, analytics and eCommerce optimization.

Together with Ascential, Intrepid is growing rapidly, with many exciting opportunities to work with leading brands and ecommerce platforms across multiple categories.

By joining us, you'll get to experience what it takes to drive a successful ecommerce business end to end.

About the Role


We are looking for a
Content Production Coordinator to handle the daily production of various types of content on different platforms, create long-term, trusting relationships with our clients, and collaborate with key business executives and stakeholders to drive full content marketing solutions for brands.


What will you be Doing:

  • Prepare, setup, and develop highquality content (livestream, video, productpromotion script,...) to drive engagement, increase followers base, and create sales opportunities
  • Collaborate with Commercial Key Account Management, Clients, Platform Partners, and other Vendor Partners for planning and implementing Livestream and Video production as aligned with brands
  • Ensure successful delivery of our marketing content solutions per clients' needs and objectives with regard to both clients' budget and performance target
  • Measure the effectiveness of the produced content, evaluate and report accordingly to brands
  • Identify and manage KOLs/KOCs and freelance creators per needs of different projects as well as develop our network talent ( inhouse, freelancers, and booking via vendors)
  • Serve as the lead point of contact for all content productionrelated matters including daily communication to respond to clients in a timely manner
  • Handle inquiries and requests from brands while providing assistance with challenging client requests or issue escalations as needed
  • Build and maintain strong, longlasting client relationships
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Consolidate payment and different working documents to comply with internal processes and ensure the collection of revenue from contracted services
  • Perform other related duties assigned by the supervisor or manager

Who do we look for - The Ideal Profile:

  • Preferably 2+ years (digital) marketing / social media marketing experience working with brands, or a marketing role in a social media agency
  • Ability to create compelling & trendy content ideas, organize and handle Tiktok livestream with regards to studio setup, coordination, and reporting.
  • Good understanding of social media platforms (Facebook, Instagram, TikTok, etc.), various content creation tools on these platforms, and their success metrics
  • Proficiency in content planning & production
  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
  • Availability during outofbusiness working hours to attend livestream production per the schedule agreed with brands as part of your standard scope of work
  • Expected onsite availability for 3 days/week on average at either company or inhouse studio
  • Ability to adapt and thrive in a fastpaced clientdriven startup and ecommerce environment
  • Strong verbal and written communication skills in both English and Vietnamese
  • Strong interpersonal, relationship and communication, listening, and negotiation skills
  • Solid experience with MS Office (particularly MS Excel)
  • Cando attitude, Teamwork, Servicecentric
  • Honest, willing to learn, proactive in solving problems and delivering the KPIs
  • BA/BS degree in Business Administration, Sales, or a relevant field

What we offer:

  • Excellent and competitive salary package
  • Hybrid working policy (must be willing to be onsite three days per week)
  • Key externalfacing position in a fastgrowing international ecommerce company that has strong momentum and strong competitive differentiators (team, technology, regional footprint), this role offers an exciting growth journey and opportunity to cocreate our success story.
  • You will work with leading brands across different categories to shape their presence across all ecommerce platforms in the years to come and will have a broad view of the latest developments in the South East Asian ecommerce ecosystem.
  • Ample opportunity for personal and professional development, both on the job and through regular training (Social Media topics, soft skills, and leadership training)
  • Annual leave for all Vietnamese holidays recognized by Vietnamese labor law and standardized 15 days of personal annual leave.
  • Note: we will not be accepting any unsolicited resumes or CVs from headhunting or recruitment agencies at this point. Any CVs or profiles shared with us will not be entertained, and in the event of a dispute, Intrepid will not be liable for any material compensation to third parties_


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