Front Desk Officer/customer Service

SummaryYou will be responsible for the efficient running of the department in line with Hyatt Hotels Corporation's Corporate Strategic Priorities, whilst meeting employee, guest and owner expectations To deliver the brand promise by managing the Front Office operations for the hotel, including, but not limited to, the Front Desk, Front Service (including...

Job Description: In charge the overall day to day operations of the Front Office departments (Front Desk, Concierge, Call Center & Business Center, Executive Lounge) Ensure the proper work of the operations in all area of the Front Office._ Create a magnifique Front of House impression for guests and patrons, ensure highest standards for arrivals, departures...

Job Description:To supervise all Front Desk Clerk, and to ensure that the Front Desk is running smoothly and staff provide immediate and courteous service to all guests.Work Experience Secondary / High school education Minimum 2 years of relevant experience in a similar capacity Excellent reading and oral proficiency in both Vietnamese and English language...

JOB NO: 519091BRAND:DISCOVAWORK TYPE:FULL TIMELOCATION: HANOI, VIETNAMCATEGORIES: WHOLESALE & PRODUCTService Desk TechnicianDiscova is on the lookout for a Service Desk Technician superstar to join our savvy IT teamAbout the OpportunityAs Service Desk Technician, you are critical in ensuring proper computer operations in Discova so that end users can...

Mô tả công việc:(Mức lương: Thỏa thuận) Human Resource Management Good guest relationships skills needed. Maintains and neat and tidy appearance at all times, Follow strictly Lotte Grooming Standard. Always get the proper greetings and bowing as Lotte culture Be fully conversant with 4 Lotte Core Value Follow the company's human resource...

Provide customer IT Service Desk support 24x7x36- Application, system dashboard monitoring 24×- Incident/Ticket management (Jira, ServiceNow), classify service request/ticket, assign priority and create ticket as per the predefined definitions First level of ticket diagnosis to resolve the ticket or allocate ticket to appropriate support person/group Update...

Job no: 516936Brand: DiscovaWork type: Full timeLocation: Hanoi, VietnamCategories: Information & TechnologyService Desk TechnicianAre you meticulous, analytical and a great communicator? Then we can't wait for you to join our global team as a Service Desk TechnicianAbout the OpportunityYour main responsibilities are: Build rapport and elicit problems for...

NIC's ClientJob Description:1 Job PurposeThe Front Office Engineer is typically working with service layer functionality activities associated to the process areas. 2 Principal Accountabilities2.1 Accountabilities Be able to perform Alarm Surveillance, Trouble Ticket Management, Change Management Monitoring for 1st Level Service Restoration Activities. Be...

Handshakes is an award-winning DataTech company. We enable our clients to make safer, more informed decisions by delivering meaningful insights, harnessed from reliable data.We are hiring for a Service Desk Analyst for our Service Desk team in _. _We are looking for fresh graduates who are curious, technically inclined and interested in building a career in...

"The world is yours with Meliá" Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have started one of the most...

"The world is yours with Meliá" Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have started one of the most...

Summary Purpose:To ensure smooth and efficient running of the Front Office Department that provides extraordinary guest experience that is uniquely Hyatt Regency. Key responsibility:Leading and managing all sections of the Front Office Department in delivering exceptional front line service to our colleagues and guests. Monitoring service and developing team...

What We Can Offer:Customer Relationship Management Ensure new Customer accounts are properly administered Maintain and expand Customer relationship within order processing and scope of service level Ensure Customer orders are properly administered and delivered Ensure timely receipt of payments from Customers Maintain close working relationships with...

Accountabilities Be able to perform Alarm Surveillance, Trouble Ticket Management, Change Management Support for 1st Level Service Restoration Activities. Be able to manage complaints from Customer Care. Be able to ensure Adherence to all Processes. Be responsible to escalate within the department / group as well as to service support units (ASP) / supplier...

To handle reservation tasks in the absence of reservation team. To be responsible for the efficient provision of registration, cashiering and information functions at the Front Office counter. To provide courteous and efficient service to all internal / external guests. To ensure all complaints and requests are immediately solved and follow through with...

REQUIREMENTS: Coordination with Space Control & Sales for booking orientation & handle reservation Working with agents to ensure shipments are checked in warehouse in "ready for carriage" condition. Compliance with Airlines circulars to ensure cargo bookings are in line with regulation, policies. AWB stock control. Arrange Cargo Loading Plan for flights and...

Co- ordinate and supervise all activities for Korean guests and other guests when needed Assist with check- ins/check- outs of Korean guests and other guests when needed Provide feedback from Guests to Front Office Manager for action Assist in any other duties when required by the Guest Relations Manager Attend recreation activities when necessary Plan and...

Mô tả công việc:(Mức lương: triệu VNĐ) Maintaining a positive, empathetic, and professional attitude toward customers at all times. Ensure customer satisfaction and provide professional customer support. Coordinate with Suppliers and partners to update and monitor the Customer's orders ( Quality, Shipping Leadtime, Payment issue,etc) Work...

Mô tả công việc:(Mức lương:Thỏa thuận)* Main responsibilities of Front Office:Assist in executing all operational procedures of the Front office department. Assist guests in checking in, checking out and any acceptable requests they may have Responsible to follow hotel rules and regulations, maintains a friendly, neat and professional image to...

Mô tả công việc:(Mức lương: Thỏa thuận) To be responsible for the efficient provision of registration, cashiering and information functions at the Front Office counter. To implement all policies and procedures in enhancing the quality of service. To provide courteous and efficient service to all internal / external guests. To ensure all...