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Service Desk Analyst

3 months ago

Hanoi, Hanoi, Vietnam Handshakes by DC Frontiers Full time

Handshakes is an award-winning DataTech company. We enable our clients to make safer, more informed decisions by delivering meaningful insights, harnessed from reliable data.

We are hiring for a
Service Desk Analyst for our Service Desk team in _. _We are looking for fresh graduates who are curious, technically inclined and interested in building a career in technology.

As a
Service Desk Analyst, you will be collaborating with various teams here at Handshakes to support our clients who are growing their business with our software.


  • A passion for technology
  • A good command of English, both verbal and written
  • A willingness to learn
  • A team player outlook with good interpersonal skills
As a fresh graduate, you will be given proper and adequate training to upskill you to this role.

As a
Service Desk Analyst, you will be involved in:

  • Troubleshooting technical issues and queries
  • Providing first line of support over multiple channels
  • Continuously learning about our software and IT infrastructure landscape

We are not engaging with recruitment agencies and referrals from recruitment firms will not be entertained

Pay:
From 9,500,000₫ per month