Service Desk Analyst

2 weeks ago


Hanoi, Vietnam Handshakes by DC Frontiers Full time

**Handshakes **is an award-winning DataTech company. We enable our clients to make safer, more informed decisions by delivering meaningful insights, harnessed from reliable data.

We are hiring for a **Service Desk Analyst** for our Service Desk team in _. _We are looking for fresh graduates who are curious, technically inclined and interested in building a career in technology. As a **Service Desk Analyst**, you will be collaborating with various teams here at Handshakes to support our clients who are growing their business with our software.
- A passion for technology
- A good command of English, both verbal and written
- A willingness to learn
- A team player outlook with good interpersonal skills

As a fresh graduate, you will be given proper and adequate training to upskill you to this role. As a **Service Desk Analyst**, you will be involved in:

- Troubleshooting technical issues and queries
- Providing first line of support over multiple channels
- Continuously learning about our software and IT infrastructure landscape

**We are not engaging with recruitment agencies and referrals from recruitment firms will not be entertained**

Pay: From 9,500,000₫ per month


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