Center Manager

2 weeks ago


Ho Chi Minh City, Ho Chi Minh, Vietnam Brightchamps Full time

Working Hour:
Tue - Sun: 10h - 20h, lunch break 12h -14h


Workplace:
BrightChamps Building, 211 Bo Bao Tan Thang, Son Ky ward, Tan Phu District, HCMC

Responsibilities:

1. Planning and Training

  • Plan and work with Head of Sales /CEO for weekly, monthly quarterly and yearly activities to drive sales and resales
  • Plan for monthly, quarterly, and yearly to train/coach staff in department

2. New sales and repurchase management

  • Monitor sales and resales performance daily
  • Monitor conversion rate (visitors placement tests
- sales) daily

  • Follow up bookings daily
  • Cooperate with other training centres to maximize sales and resales for the company
  • Monitor telesales activities at centre

3. Marketing

  • Online Marketing:work with Digital Marketing team to come up with ideas about the optimal Paid Marketing Strategy, involving, Paid Social (Facebook and local social media)
  • Offline and

Integrated Marketing:
development of localized marketing plans, materials, and tools to drive enrollments; cooperation with centers for events; public relations.

4. Customer satisfaction

  • Coaching and training team members at center
  • Conduct Workshop/Training for sales and care team

5. School partnership

  • Visit school to build relationships and organize events to generate leads
  • Monitor school contracts to make sure deliver good service to the students

Requirements:

  • Bachelor's degree in business, marketing, communications, or a related field.
  • Ability to think independently, thoroughly, and critically in fastpaced contexts
  • Ability to collaborate with stakeholders from local, national, and international constituencies
  • Excellent communication and creativethinking skills, with an ability to use data to inform all decisions
  • Ability to foster collaboration and trust, work collegially, and inspire others to high levels of performance

Benefits:

  • Employee Engagement Activities, Team Building Events
  • Getting 13th month pay every year as company rule
  • Company's labor policy completely pursuant to Vietnamese labor legislation (social & health insurance, annual leave, working conditions, etc.);
  • Young, dynamic working environment
  • Snack, coffee free in office
  • Join our team building program and many parties (lunch party, dinner party, cinema,...)
  • Having the chance to work with skilled foreign professionals

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