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E-learning & Training Operations Specialist
2 weeks ago
Working Location:
Flemington Tower, Le Dai Hanh, District 11, Ho Chi Minh
- Working time: Monday to Saturday
_ MAIN RESPONSIBILITIES_
- Learning Operations Excellence
- Manage training operation for Trade Training Team (training plans and calendars, arrangement of F2F & virtual training events like regular training, Sales School and other ComEx events, etc.)
- Work with training team to drive training operation excellence via continuous improvement in different aspects of training operation.
- Manage and optimize trade training budget, including budget planning, budget execution, expense settlement, tracking & reporting and budget optimization.
- Manage training reporting/plan and announce to business stakeholder to let them capture the training activity/report dashboard.
- Online Learning Excellence
- Operate and manage eLearning platforms (Sum-Total and Nemo) for Trade Team : create monthly eLearning, monthly test and assigned to right target participants.
- Work with SFA and IT to enhance and upgrade eLearning platforms to meet changing business needs
- Collaborate with Trainers to maximize eLearning opportunities by identifying training courses suitable for eLearning.
- Adapt ordinary training contents created by Trainers to eLearning and roll out eLearning programs.
- Work with training team to assess training effectiveness (ordinary training and eLearning) by leveraging data, dashboards and analytics with the support by BI team
- Manage training data (Product knowledge score, skill score, coaching score, business review score, ) in well structured, fully information and will be the PIC to work with SFE/BI team in data training providing.
- Others
- Other project or assignment will be assigned.
_ MINIMUM BACKGROUND/ EXPERIENCE REQUIRED_
Bachelor Degree in Economics/Business Administration or related majors.
More than 3-4 years
- Elearning system management
- Handon experience in managing and organizing big facetoface and virtual events pax)
- Familiar with managing training and department budgets as well as vendor selection and procurement process
- Strong experience in supporting training operation and logistics
- Good time and project management
- Basic understanding of financial and data analysis
- Good communication and negotiation
- Selfdriven team player
- Strong interpersonal skills
- Problem solving skills
- Maintain a cando attitude at all times, with learning difficult information and mastering the knowledge needed.
- Good at following up and deciding on related area
- Can communicate in English
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