Training Operation Partner

2 weeks ago


Ho Chi Minh City, Ho Chi Minh, Vietnam Shopee Full time

DepartmentPeople- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe People team plays a crucial organisational role in Shopee by channeling important resources to key functions in the company.

People are key to Shopee's growth, and as our business expands, so does the need to develop and support our employees.


  • Implement the mandatory training plan for employees according to the approved annual plan.
  • Analyze, synthesize and manage training reports weekly, monthly, quarterly, and annually based on training dashboards.
  • Manage and operate the E-Learning system; participate in the implementation of online learning platforms (elearning, documentation, etc.) according to standards
  • Manage system of training documents, information, posttraining assessment and posttraining action plan.
  • Support Training Design & Delivery to design online training materials, training publications and newsletters.
  • Support Training Design & Delivery to conduct training courses.
  • Undertake other tasks assigned by Line Manager.

Requirements:

  • At least 01 years in a relevant role.
  • Proficient in using Excel (Pivot Table, Clean Data, Visualization).
  • Strong analytical, problem solving skills.


Customer
  • Service & Logical Thinking Mindset.
  • Fairly good at speaking and writing in Vietnamese & basic English.
  • Having experience working with LMS is a plus.


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