Direct Fulfillment Project Manager

2 weeks ago


Hanoi, Hanoi, Vietnam Cisco Systems Full time
Please note this posting is to advertise potential job opportunities. This exact role may not be open today, but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens.

Who You'll Work With


The Global Manufacturing Operations APJC team is responsible for managing the manufacturing and fulfillment activities including PCBA manufacturing, assembly, direct fulfillment, and OEM/ODM management in the APJC region.

Cisco seeks a Supply Chain Program Manager.

In this role, you will lead manufacturing operations in the areas of Contract Manufacturer management, ODM management on Supply Operations assurance and manufacturing initiatives.


The selected individual will have the opportunity to collaborate cross functionally, partner with the CM/ODM and component suppliers as well as to take Supply Operations to the next level as it will be a critical responsibility of this individual to integrate these solutions with Cisco's manufacturing supply chain.


What You'll Do

  • Ongoing management of the Supply Operations;
  • Provide significant leadership to the CM and suppliers to ensure alignment to Cisco Mfg goals;
  • First point of escalation for all Supply Operations issues;
  • Manage and drive metrics in the area of manufacturing such as Continuity of Supply, inventory, cost and supplier delivery performance management that leads to assurance of OTS, OTD, Leadtime and Customer Satisfaction.
  • Ensure strong linkage with internal cross functional teams, and Central teams for business and mfg operations;
  • Program manage as well as develop timely short term & long-term solutions to address operational challenges of a complex nature which may require cross-functional/cross organizational issue resolution.

Who You Are

  • Extensive experience of manufacturing planning and supply chain management for a multinational or global company with strong knowledge of electronic industry supply chain.
  • Experience in Contract Manufacturing and production operations; with good overall knowledge of manufacturing processes and supply chain
  • Ability to develop solutions to complex problems which require creativity.

Self starter, self motivated:
Ability to thrive in a remote setting (immediate team, direct line manager and dotted line managers can be located in different countries/time zones)

  • Results oriented and metric focused.
  • Excellent written and verbal communication skills in English
  • Skilled in influencing, persuasion, and negotiation. Demonstrates ability to influence teams to achieve shared vision and drive accountability.
  • Ability to thrive in cross-functional environment. Ability to work well with a variety of people from different functions and cultures and in a virtual team setting, as well as having the flexibility to take on different roles/responsibilities as projects evolve and change
  • Strong leadership skills.
  • Demonstrated achievements in excellent project management
  • Ability to drive initiatives from start to end, on time, within budget and expectations
Minimum Qualifications

Educational Background Recommended

Typically requires BA/BS/BEng or equivalent plus 8+ years manufacturing experience. MBA is an added advantage.
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Why Cisco
  • We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren't afraid to change the way the world works, lives, plays and learns.
  • We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers.
  • We Are Cisco. #LI-APJLD1
U.S. employees have

access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.


Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components.

For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%.

Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on inc

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