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Customer Project Manager
2 weeks ago
Job Summary:
- The Customer Project Manager Job Role purpose is to manage assigned customer projects to secure that project goals are met, customer's expectations are fulfilled & that the customer relation is handled in the best possible way within the scope of the contract.
Responsibilities & Tasks:
- Establish project plan baseline: define project scope, secure the necessary resources & plans & monitor all activities
- Drive project execution: track project activities, monitor & handle changes, conflicts & escalations
- Handle customer & stakeholder engagement: manage customer relationship building confidence & trust, ensure project progress arranging meetings & customer events
- Manage project finance: ensure financial system monitoring
- Develop the business: participate to contract preparation & to presales meeting
- Develop the CPM discipline: simplify processes, methods & tools with innovative ideas
Core Competences:
- Leadership skills
- Consultative skills
- Financial understanding
- Business understanding
- Sales & business development skills
- Customer insight
- Negotiation & argumentation skills
- Project management skills
- Problem solving
- Presentation & communication skills
- Entrepreneurial & Commercial Thinking
- Persuading & Influencing
- Analyzing
- Leading & Supervising
- Relating & Networking
- Delivering Results & Meeting Customer Expectations
- Planning & Organizing
Minimum Qualifications & Experience Requirements:
- Having Telecom background and knowledge on the telecom market environment.
- Has been in the manager position of sale, marketing or project managements for at least 35 year.
- Having Telecom or Business Managements University degree.
Preferred Qualifications & Experience Requirements:
- PMI certifications
- Project Sales Process
- Contract management
- 3rd pp suppliers management experience
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