Customer Project Manager

2 weeks ago


Hanoi, Hanoi, Vietnam NIC HR Full time

Job Summary:

  • The Customer Project Manager Job Role purpose is to manage assigned customer projects to secure that project goals are met, customer's expectations are fulfilled & that the customer relation is handled in the best possible way within the scope of the contract.

Responsibilities & Tasks:

  • Establish project plan baseline: define project scope, secure the necessary resources & plans & monitor all activities
  • Drive project execution: track project activities, monitor & handle changes, conflicts & escalations
  • Handle customer & stakeholder engagement: manage customer relationship building confidence & trust, ensure project progress arranging meetings & customer events
  • Manage project finance: ensure financial system monitoring
  • Develop the business: participate to contract preparation & to presales meeting
  • Develop the CPM discipline: simplify processes, methods & tools with innovative ideas

Core Competences:

  • Leadership skills
  • Consultative skills
  • Financial understanding
  • Business understanding
  • Sales & business development skills
  • Customer insight
  • Negotiation & argumentation skills
  • Project management skills
  • Problem solving
  • Presentation & communication skills
  • Entrepreneurial & Commercial Thinking
  • Persuading & Influencing
  • Analyzing
  • Leading & Supervising
  • Relating & Networking
  • Delivering Results & Meeting Customer Expectations
  • Planning & Organizing

Minimum Qualifications & Experience Requirements:

  • Having Telecom background and knowledge on the telecom market environment.
  • Has been in the manager position of sale, marketing or project managements for at least 35 year.
  • Having Telecom or Business Managements University degree.

Preferred Qualifications & Experience Requirements:

  • PMI certifications
  • Project Sales Process
  • Contract management
  • 3rd pp suppliers management experience


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