Supplier Program Manager

1 week ago

Hanoi, Hanoi, Vietnam Amazon Corporate Services Vietnam Company Limited Full time

We're looking for someone with:

  • 5+ years experience in NPI material management or related field
  • Experience in the high volume consumer electronics industry
  • Demonstrated experience managing complex project schedules with tight deadlines
  • Good understanding of NPI material, PCB and Antenna manufacturing processes
  • Able to provide advice on technical decisions and troubleshooting Experience in the following: Project Scheduling.
  • Experience working onsite with manufacturers and suppliers, driving schedule and issues resolution
  • Proven strong organizational and problem solving skills Excellent oral and written communication skills required for effective presentations
  • Demonstrated critical thinking capability Fluent in English Can work on multiple projects simultaneously
  • Bachelor's degree in supply chain management ,operations management,or a related field.
  • Proven experience as a material program manager ,preferably in an NPI or hightech manufacturing environment.
  • Strong knowledge of materials planning, procurement, and supply chain management principles.

The company:

WiFi is the new electricity. Outside the smartphone, it's the technology we depend on the most. The foundation for the modern home. The basement of Maslow's pyramid. It makes our favorite experiences Netflix, Spotify, FaceTime come to life.

But at best, WiFi is like death by a thousand cuts:
dead zones, painful setup, embarrassing passwords, equipment that's a major eyesore. At worst, it's a complete failure usually right when you need WiFi most. eero is fixing all of that. It's not easy, which is why we've built a world-class team and culture. We believe deeply in what we're doing, and, more importantly, enjoy doing it together. Come join us.

Overview:


The supplier Program Manager at eero is responsible for driving NPI material and custom parts production introduction concept approval through ramp of eero devices.

you are responsible for driving suppliers facing cross-functional teams and supply base to achieve the project goals. You will ensure clear lead-times for raw materials are planned. You help report on KPIs for delivery and overall capacity for the custom parts commodity. This role is the focal point of contact in Vietnam for all NPI and custom material activities.

The Supplier Program manager needs close communication and teamwork with the US based teams such as OPM, MDE, Product Design, PD EPM, System EPM, ID etc., to ensure the projects are progressing according to schedule.


The Supplier Program manager is responsible for closely monitoring and driving Vietnam side activities including DFM, Gerber release, process qualification, and material preparation for builds.

Working closely with the Hardware Engineer (EE), Mechanical Engineer (ME), Global Commodity Manager (GCM), Supplier Quality Manager (SQM) and Reliability Engineer (REL)to drive off-the-shelf component suppliers to be clear to build, issues resolved and quality requirements met.


What you'll do:

  • New product introduction(NPI) material driving: work closely with crossfunctional teams, including engineering, operations, and suppliers to ensure material timeline can meet each phase of new product development
  • Manage cleartobuild delivery requirements, establish and maintain strong relationships with suppliers, manage supplier performance to ensure ontime delivery of materials.
  • Identify and mitigate risks associated with the material supply for NPI projects, such as supplier capacity constraints, material shortage, or quality issues.
  • Develop contingency plans to address potential disruptions and minimize impact on NPI build schedules.
  • Join with Manufacturing Design, Product design team, Compliance, PD, Quality, Reliability, Product, and Supply Chain to execute and deliver customized parts (etc PCB /antenna ) products across multiple suppliers.
  • Identify opportunities for process improvement and implement best practices to enhance the efficiency and effectiveness of the material management function. Lead crossfunctional teams in implementing process changes and monitor the results.
  • Standup supplier's factory ensuring definition and execution for all manufacturing processes meet eero standards
  • Own the customized parts and NPI material primary contact point for CM/Supplier to coordinate, define, and resolve any capacity and product issues on the line.
  • Develop rapport with supplier partners and detailed knowledge of "how the factory works" its capabilities and limitations.
  • Commit to build readiness at supplier to support xVT Builds for offtheshelf components and PCB.


Plans, schedules and monitors the movement of NPI material, through driving the suppliers and production cycle to determine required materials purchases.


  • Obtains PCB, Antenna's raw materials used for NPI and production schedules to maintain inventory at planned levels for prototype and/or production build.
  • Work with M

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