Customer Service Team Lead

Job Responsibilities Strategically lead a customer service team to enhance performance of our representatives by setting clear key performance indicators (KPIs) and career path planning for successful agents. Assist in the development of processes to achieve the goals and objectives of the customer relations department given by the Top Management. Develop...

Job PurposeThis position is responsible for delivering APLL commitment to key and complicated customers, meeting day to day operations requirements of the customers. He/she assists customer service supervisor and team lead in vendor seminar program (VSP) to ensure vendors understand and acknowledge customers' requirement and standard. He/she also participate...

We are looking for Customer Service Lead to join our team and provide the best service to our customerYou will working at the newest O2O e-commerce platform at Viet Nam. English - Chinese - Vietnamese spoken. You will lead customer service team and provide the best customer service to our customer.YOUR SKILL AND EXPERIENCE Team leader experience: 2 years,...

WE NEED YOU: Ensure all agents are achieving their daily KPIs in qualitative metrics Monitor scoring KPI statistics Isolate and identify areas of improvement in members' performance Monitor daily reports from the supervisorProvide leadership, guidance, and support to the team members Manage refreshments & training for agents Handle major incidents that...

a leading BPO company, providing exceptional customer service solutions to clients globally. We are currently seeking a dynamic and fluent Vietnamese speaker to join our customer service team as a Customer Service Representative.Responsibilities: Resolve customer inquiries and complaints in a professional and efficient manner Process orders, returns, and...

Mô tả công việc:(Mức lương: triệu VNĐ) Ensure all agents are achieving their daily KPIs in qualitative metrics Monitor scoring KPI statistics Isolate and identify areas of improvement in members' performance Monitor daily reports from the supervisor Provide leadership, guidance, and support to the team members Manage refreshments & training for...

We are looking for Customer Service Leader to join our team and provide the best service to our customerYou will be working at the newest O2O e-commerce platform at Viet Nam. English - Chinese - Vietnamese spoken. You will lead the customer service team and provide the best customer service to our customers.YOUR SKILL AND EXPERIENCE Team leader experience:...

Mô tả công việc:(Mức lương: Thỏa thuận)Customer Service Team Leader:Monitoring employee productivity and quality of customer service;Experienced in teammanagement;Making sure employees meet performance expectations;Organizing workflow and ensuring that employees understand their duties or delegated tasks;Giving instructions to subordinate...

We are looking for Customer Service Leader to join our team and provide the best service to our customerYou will be working at the newest O2O e- commerce platform at Viet Nam. English Chinese Vietnamese spoken. You will lead the customer service team and provide the best customer service to our customers.YOUR SKILL AND EXPERIENCEDevelop training plans for...

Company Description**_The Bosch Group_**_ is a leading global supplier of technology and services.Since the beginning of 2013, its operations have been divided into four business sectors: Automotive Technology, Industrial Technology, Consumer Goods, and Energy and Building Technology._ The Bosch Group comprises Robert Bosch GmbH and its roughly 360...

Capability HO Khác Department Trung tâm Ngân hàng số LioBank Job posted on Aug 29, 202 Employee Type Nhân viên chính thứcWho you are: Purposeful, energetic, responsible, customeroriented, and enthusiastic about new products. Ready to learn new and interesting information about banking products, cards and Fintech processes. Ability to work in an...

Mô tả công việc:(Mức lương: Thỏa thuận)PURPOSE / OBJECTIVE (OF THIS POSITION):To effectively leading and carry out the duties of a customer service and sales processing personnel role in order to achieve total customer satisfaction and corporate objectives for The Company.JOB RESPONSIBILITIES:Part 1 -Primary roles of the job which are...

Binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world's largest digital-asset exchange.Our mission is to accelerate cryptocurrency adoption and increase the freedom of money.If you're looking for a fast-paced, mission-driven organization where opportunities to learn...

Roles and Responsibilities: Directly execute the procurement of Customs 4PL Forwarding Service & and Waste Management; maintain the contract; regular review on supplier's performance, engage Stakeholders for Strategy into Actions in term of efficiency, sustainability, and resource optimization. Monitor 2 staff's work relating to other scopes of work of...

Nơi Làm Việc Hồ Chí Minh Cấp Bậc Nhân viên Hình Thức Nhân viên chính thức Kinh Nghiệm 3 Năm Mức Lương Lương thỏa thuận Ngành nghề Dịch vụ khách hàng, Quản lý điều hành Hạn Chót Nhận Hồ Sơ 14/05/2023Phúc Lợi: Bảo hiểm Du Lịch Phụ cấp Thưởng Chăm sóc sức khỏe- Đào tạo Tăng...

Customer Service Staff (Call Center):Nơi Làm Việc Hồ Chí MinhCấp Bậc Nhân viênHình Thức Nhân viên chính thứcKinh Nghiệm NămMức Lương Lương thỏa thuậnNgành nghề Dịch vụ khách hàng, Quản lý điều hànhHạn Chót Nhận Hồ Sơ 31/03/2023Phúc Lợi: Bảo hiểm Du Lịch Phụ cấp Thưởng Chăm sóc sức...

ResponsibilitiesAbout TikTokTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.Why Join UsCreation is the core of TikTok's...

This position is responsible for (but not limited to) managing all kind of timely and accurate movement of freight and information, he/she has to provide excellent customer service for delivering APLL commitment to key and complicated customers, meeting day to day Client's services requirements. Working closely with oversea KAM/ Product team to support them...

Mô tả công việc:(Mức lương: Thỏa thuận)Mô tả Công việc Work with Project team to pilot this project in Vietnam. Align and closely work with Sales team and Distributor to build Inventory norm, define Replenishment Service Levels, distributor lead time, minmax order quantity and seasonality factor. Define material criteria, FSN...

This is an important role in the development of sales team in the organization amidst the increasing complexity of the market that requires more insights of partners, customers, tender regulations and in-country healthcare development priorities. The Customer Partner Lead - Hospital Projects. will assume a key role in sustainable business performance of...