Hcm - Business Marketing Supervisor (Japanese
2 weeks ago
- quality customer service through the supervision of the team. This role serves as the first point of escalation for customer queries and problems, and closely monitors volume and KPI to ensure that team performance aligns with budget expectations.
- Sales:
Generate leads and present business proposals to potential customers.
Provide tools and training for the Business Marketing team to deliver quality customer service.
Protect the company&039;s interests by strictly complying with policies and regulations.
Develop and maintain market share with existing customers to meet annual targets.
- Operations:
Service all customer needs and handle complaints.
Submit regular reports on service quality to higher management.
Manage customer accounts and maintain customer databases.
Communicate operational and commercial needs to overseas colleagues.
- Customer satisfaction:
-
Others:
Making reports to control upper management in English and Japanese.
Manage 04 Sales PICs of Progress management, advice, and support for sales activities.
Perform other tasks as assigned by the superiors.
Yêu cầu công việc:
- Education and experience:
Bachelor&039;s degree or higher from a college or university.
From 02 years of experience in team management.
- Required skills and abilities:
Upper
- intermediate English proficiency.
Self
- starter with a proactive attitude.
Strong interpersonal skills.
A detail
- oriented and meticulous approach to work.
Exceptional interpersonal and customer service abilities, with the ability to establish and sustain productive relationships.
Analytical and solution
- oriented approach to problem
- solving.
Flexibility and adaptability.
Ability to work efficiently under pressure.
Team management and inspiration.
- Working condition & Benefits:
Performance Assessment:
twice per year (fixed in April and October)
Working time: 8:00 - 17:35 Monday
- Friday (Close Saturday & Sunday)
Others:
International working environment with a lot of opportunities for learning and development, training courses, company trip, etc.
Annual Leave: 12 days/year (after probation time)
Annual Salary Increase:
once per year
Insurance: 24 hours' Accident Insurance, Social Insurance, Health Care Insurance
Working Place:
Bluesky Office, 01 Bach Dang, Ward 2, Tan Binh District, HCMC
Net salary:
Negotiable (13 months a year plus Tet bonus & Annual performance bonus)
Quyền lợi:
- Công tác phí
- Phụ cấp
- Tăng lương
- Nghỉ phép năm
- Chế độ bảo hiểm
- Chế độ thưởng
- Du Lịch
- Laptop
- Chăm sóc sức khỏe
Cập nhật gần đây lúc:
:55:28
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