Head of Customer Experience

Work LocationHo Chi Minh (District 1)Job LevelExperienced (Non - Manager)Job TypePermanentQualificationBachelorExperiences 2 YearsSalaryNegotiableIndustryBankingDeadline to Apply11/02/2023Job Benefit: Insurance Travel opportunities Health checkup Training & Development Salary review Monitoring and optimally supporting the current Bank's internal processes to...

About UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches...

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ACG_1796_JOBOur client is a leading banking who is looking for a talent to join their firm:Customer Management Department Head: Manage and oversee customer management operations; Business organization; NHBL product sales and specialized services for the Private customer segment. Organize and implement plans; Regularly monitor and ensure the implementation of...

Được thành lập từ năm 2013, VeXeRe đã xây dựng được tên tuổi hàng đầu với bề dày hoạt động trong lĩnh vực thương mại điện tử, công nghệ và du lịch. VeXeRe tự hào là đơn vị đi đầu trong sự nghiệp cách mạng ngành xe khách và du lịch Việt Nam bao gồm các giải pháp: đặt vé,...

Negotiation- 04/05/2023Công việcỨng tuyểnPrepare customer service developing strategy to enhance the customer experience using Ahamove services;Measuring the customer satisfaction and customer retention rate to evaluate the efficiency of the strategies;Collect customer insights, identify factors affecting their experience;Design future customer...

Prepare customer service developing strategy to enhance the customer experience using Ahamove services; Measuring the customer satisfaction and customer retention rate to evaluate the efficiency of the strategies; Collect customer insights, identify factors affecting their experience; Design future customer experience plans in each period and segment;...

Full time- HCM- 30/04/2023Job description detailObjectiveAs a Customer Experience Supervisor, you will be responsible for collecting customer feedback, conducting market research, developing customer journey mapping, managing CX projects, and coordinating with other stakeholders to improve the overall customer experience. You will work with various...

About GHN:GiaoHangNhanh (GHN) is a pioneering e-logistics startup specializing in last-mile delivery for e-commerce. Since its establishment in 2012, GHN has played a pivotal role in transforming Vietnam's e-commerce market by seamlessly connecting traditional retail with online businesses through cutting-edge technology and an extensive logistics network....

DepartmentBusiness Development and Partnerships- LevelExperienced (Team Lead)- LocationVietnam - Ho Chi Minh CityThe Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the...

Mô tả công việc:(Mức lương: triệu VNĐ) Provide highlevel administrative support, manage schedules, coordinate meetings, handle confidential information, and ensure efficient communication Assist in budget planning, prepare reports Maintain records and prepare reports on operational performance Handle confidential information with discretion and...

**(Platform Control & Customer Experience)**:Được thành lập từ năm 2013, Vexere đã xây dựng được tên tuổi hàng đầu với bề dày hoạt động trong lĩnh vực thương mại điện tử, công nghệ và du lịch. Vexere tự hào là đơn vị đi đầu trong sự nghiệp cách mạng ngành xe khách và du lịch Việt...

Responsibilities: Be uptodate with product knowledge of ILA courses, methodology, systems (Moodle, ILA connect, ILA accounts, reminder, attendance, gradebook/test score, Student handbook, etc.), etc. Make required number of customer calls for each of the identified interaction points daily. Track & record customer satisfaction at each interaction point with...

Mô tả công việc:(Mức lương: triệu VNĐ)Dreamplex is Vietnam's leading flexible workplace experience provider. We design and deliver people-centric work experiences that help fast-growing companies attract and retain talent and help employees have the best day at work possible. We do this by reimagining every element of the work experience; from...

Full time- HCM- 30/09/2023Job description detailObjective:As a Customer Experience Executive, your main objective will be to enhance the overall customer experience at Maison RMI by collecting customer feedback, conducting market research, and developing customer journey mapping. You will work collaboratively with various departments to implement...

Mô tả công việc:(Mức lương: Thỏa thuận)RESPONSIBILITIES:Client Engagement: Devise and implement tailored strategies for VIP clients and various membership levels to enhance their engagement and loyalty. Maintain and nurture existing client relationships while actively reactivating dormant clients. Create and execute cobranding events and...

Professional working environment Opportunity for career path growth Attractive packageGuest Relations:Welcome and engage with guests, ensuring a warm and inviting atmosphere.Address and resolve guest concerns, inquiries, and feedback promptly and professionally.Foster a culture of exceptional customer service among the team.Team Leadership:Train, supervise,...

**NƠI LÀM VIỆC**:- Hồ Chí Minh**CẤP BẬC**:- Nhân viên**HÌNH THỨC**:- Nhân viên chính thức**BẰNG CẤP**:- Đại học**KINH NGHIỆM**:- 5 Năm**MỨC LƯƠNG**:- Lương thỏa thuận**NGÀNH NGHỀ**:- Bán hàng / Kinh doanh, Bán lẻ / Bán sỉ, Dịch vụ khách hàng, Tổ chức sự kiện, Tiếp thị**HẠN CHÓT NHẬN...

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030._ And as part of our marketing,...

10 Nov 2023Officer, Customer Digital Experience & Advisory :Category: Customer Digital Experience & AdvisoryJob Type: Facility: Customer ServicesJob Purpose:Receive and resolve Customer's requests through contact channels at Customer Care function.Ensure the completion of the assigned work, achieve the quality and follow the direction of the functional...