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Account Manager, Expert Matching
2 weeks ago
1.
Project Management:
- Manage project schedules, finances, and resources;
- Provide updates on project progress and milestones;
- Work with customers and internal teams to guarantee the timely delivery of highquality services.
2.
Client communication:
- Serve as the primary point of contact for customers, facilitating communication to discuss project requirements;
- Make sure that clients needs are satisfied.
3.
Account growth:
- Increase the size, value, and profitability of the account(s).
- Manage acquiring new members and activating current users inside the account(s)
4.
Team management:
- Oversee team performance and assign assignments depending on team resources.
- Lead and inspire project teams.
5.
Corporate & Operational Support:
- Determine areas in which processes may be improved;
- Assist with any ad hoc corporate responsibilities that may arise.
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