Senior Game Operations Executive

2 weeks ago


Ho Chi Minh City, Ho Chi Minh, Vietnam VNG Full time

Market and product research (20%):

  • Update knowledge and new information about the product, market, and target customers continuously, stay updated about gaming market trends.
  • Provide assessments and analyses to choose products suitable for the target market.
  • Understand thoroughly about product features and specificities.

Product operations (40%):

  • Ensure the product integration process for functionality in target markets.
  • Organize and supervise operational activities, ensuring the maintenance/improvement of user experience.
  • Plan shortterm/longterm operations and design activities/events for the product to optimize revenue generation.
  • Coordinate with other departments to execute promotional campaigns, community building, customer support... for the product.
  • Participate in building backup systems and risk management during product operations.

Data analyzing (40%):

  • Understand product data for analysis and evaluation of product health, as well as identify accurately issues from the product/customer.
  • Make regular reports on the products under responsibility, providing detailed information to understand and improve operational performance.

Yêu cầu:

  • Having a minimum of 3 years of experience in product operations for mobile games.
  • Business proficiency level of English.
  • Business proficiency level of Mandarin Chinese is a big plus.
  • Strong logical assessment, with a datadriven mindset.
  • Demonstrates strong teamwork skills, with a high commitment to job goals.
  • Possesses the ability to articulate ideas and communicate effectively.

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